Starbucks

"The wait was 4EVERRRRRRRR!!!! OMGOSHHHH, not even the airport starbucks take this long..... lol... I must say the cashier was very accomading though.. I made my order, forgot to ask for a particular milk, and even after the 4EVERRRRR wait he still stayed vigilant ANDDDD remembered to tell his team member to make the change when making my order, I was HONESTLY impressed.... also the location was a CHALLENGE to find using Google, I had to ask for additional assitance."

"This Starbucks is always crowded. However the reason for my review it’s their hours or service. According to all websites including FIU and Starbucks the store is open until 5pm on Saturdays. The app allowed me to place an order and when I went to grab my drink the employee told me to cancel the order because they close at 3pm not 5pm. Once I asked the employee how to cancel he said he was not an expert of the Starbucks app to just call Starbucks themselves.. the lack of professionalism and costumer care is unbelievable in this place…"

"LARGE Starbucks with many tables, outlets, etc. Really love the layout, usual cool Starbucks atmosphere and food & beverage options and helpful service from Tatiana & Andrea. Visit this location! Parking is the only thing that MAY be an issue as the mall is undergoing construction/renovation however there are plenty of parking spaces on the opposite side of the mall if you don't mind walking a little. It was worth the short walk."

"Ordered an extra large strawberry acai and they filled up a bit past the halfway mark on the cup. When I asked why, they said because they didn’t add ice. Didn’t know half the drink is ice and I’m paying for ice when I ordered a drink. Never had a Starbucks do this to me before, I suggest you guys improve customer service and the checking the servings you guys give. Won’t be returning, unless I get my other half."

"Awesome young people who provide excellent and friendly customer service. Available seating inside and outside throughout the university to enjoy the lakes and more. If you are visitor you have to pay for parking, there is no free parking. I gave 4 stars because the young poor people who work there have a lot of pressure and this location always full, so you have to make a line and sometimes they just take little bit long to make your order"