Dunkin' 14699 Southwest 104th Street, Miami, FL 33186

"There is no list of donuts on the drive through menu. I went inside and was told "It's pretty hard to make a list when it changes all the time". Hahaha. The menu is digital. Guess it's my fault for not memorizing the changing list of donuts."

"Very pleasant staff here in the drive through. They seem to have items in stock more often than other locations in the area. The line for the drive through gets long in the mornings."

"This location has improved so much! I always go inside. It’s quicker and more efficient than the drive through which is always packed. Staff is friendly and I’m in and out in a minute or two. They deserve a thumbs up!"

"Everything about this location is a hit or miss; the food, the drinks, and definitely the attitudes of the workers. I forgot to order a simple donut and tried to add it at the window, mind you I’m starving, and was told there’s a line so she can’t add anything (There was one car behind me and I’m pretty sure they had a mobile order) Half the time I’m here I always have to wait at the intercom and have had to remake drinks. The younger staff simply does not care about their job because their attitude is awful. The communication to the customers is also awful because I was given half my order and then the window was locked, nothing was said to me. Two minutes later I’m given the other piece of my order. Honestly over it."

"Latly your services are slacking,food being served cold coffee no taste,I. Can go on and on but as a bar owner for over 40 years if your employees are not happy make changes. 09/16/23 10:45am lady at register with golden hair and ponytails what a mess.always get order wrong ,does not give proper change back, I can go on but what for!!!!!!!"