Starbucks

"Wes was just incredibly rude to the customers and his employees. It’s unacceptable the way he speaks to and treats them. Employees are wonderful, but someone who is supposed to be in charge should not be mocking his employees. The other manager, Forrest, was a lovely guy, highly recommend going when he’s there. Don’t recommend when Wes is there"

"I cannot say enough nice things about this Starbucks. This location is my absolute favorite; my coffee is perfect every time, no matter what drink I order. Every staff member I have encountered in store and drive-thru are always so kind, and they are always sweet to my kid when she’s with me. It doesn’t matter if it’s early in the morning, or if they’re in the middle of a rush, they are always consistent with their customer service."

"Ive always enjoyed this Starbucks. It’s easy to get to and the drive thru is smooth and easy. Trying the chestnut praline latte. The staff is always in a good mood! I use Starbucks to conduct business and I love the fact that they have outlets you can use, tables big enough to work at. Thanks!"

"I come in every single morning, get the same drink every day, the largest size, in the same size cup, every morning. I mobile ordered, even checked to make sure I selected the right thing, and this is how full it was when I picked it up. Makes no since. They venti Trenti’d me , but again ….. I ordered the largest size and they didn’t fill it all the way. And the “manager” who came over to me offered to fill the rest with milk. That’s a terrible alternative and that’s just someone who doesn’t know what they are doing lol. I come in every single morning, get the same drink/size/cup and that was just extremely dumb and should not have been put out ready for pickup like that. I always have good experiences here, but today, again, was honestly just so dumb."

"What set this starbucks than starbucks is the staff. They are totally understanding and kind. Restaurants are tough and I understand. But when are able they can really make your day. They are especially patient to people who arent starbuck regulars Thank you Estero Starbuck Crew."