Starbucks,

3721 West Vine Street, Kissimmee, FL 34741

"First time using my cup and it was a total success. Can't wait for January to come so I can reuse my cup by ordering in the app."

"Long time customer at this Starbucks but today was definitely my last day coming to this one. All about some sprinkles on my drink. You lost a loyal customer over some sprinkles."

"Kindness and a smile go a LOOONG way in this difficult world. I was leaving the radiation drs office and stopped here for my treat, to reward myself for getting through these difficult medical issues I have, and to finally eat.. I had to fast for 8 hrs prior to my Dr appt. As I entered no one greeted me, smiled at me, or even state “I’ll be right there” as they saw me standing at the counter. The lady who took my order was quick and nice but you could tell was in a bad mood by her face. Once again no smiles. Btw I’m smiling the whole time. Then when I went to pick up my large order, there was an extra coffee with it and I kindly (while still smiling per usual, it’s who I am) then informed the lady wearing a pink sweatshirt who had been working in drive thru, that this wasn’t my coffee and I didn’t want someone to not get theirs bc of a mistake, as she was standing in front of me. She rolled her eyes at me and said “well then it’s obviously for someone else then!” With a very sarcastic and rude tone and facial expressions. I was appalled, first off what an obvious fact to point out. Then I look up and the rest of the ladies are just standing behind the espresso machines smirking at and me. I felt so unwelcome and I WILL NOT be returning to this establishment. Honestly the atmosphere of this Starbucks and the level of customer service i received, is what I would expect at a gas station with a Dunkin Donuts inside. Sad and rude."

"Baristas are really the only reason we continue to come back to this store specifically. Honorable mention to Shirley and Olivia. They remember our full order, our names, and always have a smile on their face. Always looking forward to seeing both of them here as it brightens our whole experience! :)"