Dunkin'

"My drive-thru experience was great! Best service in 3 years. I had stopped going there because of the poor service. I was happily surprised that this Dunkin Donuts establishment raised the bar in hiring more personable, friendly, and educated people. I will go back again in the near future."

"This “manager” thinks they can make their own rules and tried to get me to walk inside for my mobile order. Even though I have the option to choose drive thru I should not be made to go inside. Pathetic excuse of a store and “manager”."

"Excellent service. Great coffee"

"Go here several times a week using mobile order. Old-fashioned donuts are always "currently unavailable" yet I walk in for pickup and there's a tray of them! Manager said she could "release inventory" so they'd show up on app. Still not updated despite several reminders. She said I could order other donuts, come in, and swap them out if I didn't touch the donuts in the bag. Ok, I tried this once. Went in, picked up the bag, and went to the counter. Gal behind the counter looks at me and a bit sarcastically says "I can do it this one time". She was there when the manager told me to do this. I reminded her what the manager said, no response."

"I went to the drive thru and ordered a couple items, the sign in the drive thru has posted a certain price so I know what my total should have been. After pulling up to the window there was a guy that was not professional in appearance, I say that because that is the first thing that's noticed. So he tells me the total and it was about 5 dollars more than should have been. So I asked him why was the price so high that I only ordered two 3$ items and hash browns and he says that's the price just give me the damn money or go somewhere else. So I asked if I only ordered two 3$ items why is it so high the sign says 3$ each and he began to threaten me and cuss at me so I pulled off. I went inside to speak with the manager and the manager told me that the price was the price but if I had ordered a coffee I would get the sandwiches for 3$(which would have saved a lot of unnecessary drama if the cashier would have let me know that) to read the fine print. All good but keep in mind While we are having this conversation the wanna be thug behind the counter was yelling, cussing and threatening me. I am a disabled veteran AND AN WEAR AN EYE PATCH ON MY LEFT EYE so that read the fine print comment was definitely a jab at my handicap. I've called corporate to file a complaint 3 times and was assured that some one would reach out to me which never happened in a little over a month. Neither from corporate or the franchise owner. The manager and the thug wanna be be too both be fired. Avoid this Dunkin and go some where else."