ALDO Outlet

"Keyla was very helpful and very professional. I came to the store just before closing and she never even mentioned about the time. Her customer service is 100 ⭐️"

"Jasmine S was super friendly greeted me, offered to help, then once I found what I wanted she was there assisting me and super patient as well. The store was very inviting and I loved the reusable bag."

"If I could give a place a 0 in reviews , this would be the place. I went to an Aldo and bought a piece of Jewelry , that wasnt earrings , it was a ring. The ring was a little too big for my friend I bought it for , so I went to return the item to the nearest Aldo which isn't the Original one I bought it from. So I walk inside , look around just to see if I wanted to exchange something , but I didn't see anything I wanted. I go up to the sales counter, and tell the woman I wanted to return the ring , she ask for my receipt . I gave her my email receipt , because the other location never gave me an physical paper receipt. Then like 3 mins later she tells me she can't return the ring because they have a " No jewelry return policy" . I tell her , that the other store said nothing . I knew she was lying , she just didn't want a return so I told her to please write down customer service number . I called the other location , and they said they didn't know why she said that. Then I called customer service and they said the same . Customer service told me to go back while they're on the phone . So I went back in , the girl comes back out , and looks at me like ; wow she actually did call customer service . I gave the phone to her and I told her they want to talk to her. She quicky tried to get customer service off the phone. Like as soon as customer service started talking to her she was like "yeah I talked to Boca " yeah I'll return it. Like she's trying to do me a favour. I'm from retail , so I knew exactly what she was trying to do. I'm from retail , she was trying to save her behind . Don't go here , either go Wellington or Boca or gardens."

"Today I went into this store and everyone was very helpful, despite them all standing around talking. One gentleman helped me out and I saw a lot of boots that were on the $34.98 table. I picked a pair and tried them on and decided to get them, being that they were only $34.98. The gentleman agreed they were nice boots and also agreed that the price was $34.98. I get to the counter and the cashier tells me 80 dollars and I let her know the gentleman that helped me said they were $34.98 as well and she wouldn’t even walk over there when I showed her where they were and tried to blame the misplacememt of the boots on a customer. I said well that guy helped me and he said they were $34.98 and she said well they aren’t on sale and became very rude to me. Horrible customer service and extremely rude. I will not be back to this location."

"So I order a black handbag online on 10/17/18 it stated that I would receive it on 10/22/18. Normally I order and ship to the store but this time when I track my order It stated that the order was delivered and received by JACKY which she never send me a confirmation that she received it. Ironically she on vacation today which is 10/23/18 after I called to ask them at the store about my order they told me that they haven’t received anything for me. Now the only thing that come to mind is that she thief my handbag and now this is a big inconvenience to me as a customer that alway buy and ship to the store. I have to go reorder and ship to another Aldo location now because I do not trust these girl. And wait a couple day to get back my money. How nice of jacky that representing Aldo at palm beach outlet mall."