Golden Goose Tampa

"Dylan makes shopping here too easy. Honest, helpful and most important pleasant. I’ve been to a few other stores but will only buy here! thanks again to the Tampa team"

"What an amazing experience buying my very first pair of Golden Goose sneakers! From entering the store, to picking the right fit and size, to trying them on, to checking out, I had the best time. I have to thank Jeffery Charles for that. He is the kindest person I have yet to meet. He made sure to take his time and make this experience one I would never forget. We need more people like him. He was very patient with me and was actually excited about helping me get my very first pair. I will be forever grateful."

"I went to the mall yesterday, specifically for a pair of Ball Stars for my daughter. I walked into the Golden Goose Boutique and I was greeted by Jeffrey, he was kind, polite, friendly, knowledgeable and very professional. I shared with him my concern about the quality of the craftsmanship and he reassured me, with a little care, they will last for quite some time. They make my daughter happy and that’s priceless!! It was a great experience!!! Thank you Jeffrey!!"

"The employees that work at this location are WONDERFUL!!! They give first class treatment and take their time with you, giving you undivided attention. Our sales associate was Shaq. The co-creation artist there is equally as incredible. Her name is Selina. She is beyond talented and is one of the kindest people I have ever met. My 1 star review is for the store manager MARCIE. I'd give her a negative ratimg if it was an option. She snapped at the employees in front of me and berated them, which was obvious to me this was her regular behaviour, because she thought they were taking too long. At this time, it had only been about 10 minutes we were in the store. Which btw the employees apologized for it, not wanting me to feel like I was an inconvenience. They handled it very well, but I sensed they were embarrassed. These are considered luxury shoes and we bought 2 pair and added the co creation. At no time should you feel rushed, most mid luxury to luxury stores offer a beverage and don't apply pressure. Because she rushed them, berated them in front of us and created stress, they made several mistakes on our checkout by accidentaly charging us for 3 pair of shoes and charging us for laces ($70) that were supposed to be included in the additional $130 co creation fee. Shaq is making the adjustments. When I called her after we left the store, she was just as rude wity me and argued with me about it, giving me ta non working number as the number for me to call to complain. This is disappointing behaviour that I would imagine a luxury brand would not want to put their name behind. I have been to the New Orleans location and had an amazing experience as well as the Tampa location while she was not in. The morale of the staff was definitely off when I was in and she was there verse not in. I have spoken to Golden Goose corporate and will be reaching out to her boss Gretchen as well. This woman needs to be fired immediately, she is a disease to this store."

"$650 Sneakers stitching noticeably unraveling and bottom rubber trim separating from the soles after three months of purchase. So I walked back into the store after three months of purchasing the shoes to show the sales associate the shoes and the problems. I showed them several locations on both pairs of shoes the issue. I said, I understand the distress look but I told them they are literally falling apart. Then the sale associate replied back saying, “I understand, these high end luxury shoes shouldn’t be falling apart like this and currently we do not have a store manager at this point, unfortunately your not the only person this is happening too but Golden Goose doesn’t have a policy regarding your issue at this time. Your best luck is to find a local shoe repair place to fix the shoes. We are not responsible for the cost for fixing/repairing the shoes or exchange them. That store has horrible customer service and communication. This will be my first and last time buying a pair of Golden Goose shoe since that store stated Golden Goose doesn’t have any policy for their high end Luxury merchandise."