Scenthound Boca 9858 Glades Road, Boca Raton, FL 33434

"I can’t believe the incompetence of these people, I love the parkland location so much and because they were booked I made an appointment at boca. I went in with my dog and told the front desk girl multiple times he is severely allergic to their shampoo, so I brought my own and handed it to her directly, and she put it down in front of her. I repeated it so many times because of how important it was that they didn’t use their normal products I come back to pick him up and the shampoo is sitting in the exact spot it was left in. I knew that they hadn’t used it. So I asked her what shampoo did you use since mine is still sitting here and she said I don’t know and went in the back. She then comes out with another coworker, and they tried to lie and say oh, I just put that there, the bottle is in the exact, same place, and untouched and has the same . I then go on to say, don’t try to lie your way out of this I know you didn’t use my shampoo. It was extremely unprofessional of them to lie instead of up to the fact that I may need to bring him to the vet and they are responsible. It was a horrible experience the front desk girl seems slow and seems like she’s not paying attention. It seem to be super busy and maybe one person isn’t enough front staff. Needless to say, I will be sticking with the Parkland Location"

"Truly a 5 Star Experience! Keeley is the best groomer I have had and my 5th in 2 years. She is kind and does a wonderful job. And my dog absolutely loves her! We are greeted with smiles and leaving happy!"

"The staff is so amazing with my little baby boy. They’re attentive and I feel like they make the effort get to know you and your fur baby."

"I’ve been coming here for my dogs whole life and he is obsessed with the staff there. I love everyone here and they do an amazing and efficient job at bathing my extremely fluffy standard poodle. They are always accommodating and so great I drive all the way from Pompano to come here."