Finish Line (located inside Macy's) 1675 Meridian Avenue, Miami Beach, FL 33139

"Very helpful and kind manager! Good selection!"

"Limited in every way just like the Macy's is overall"

"The selection and customer service is way below standard. I purchased a pair of Adidas sneakers and less than 2 weeks later after wearing only twice, the sneakers had a hole in them. Finish Line in Macy’s would not exchange them for the same new pair. They told me to contact Adidas directly to try to change them. Finish Line should stand behind the product they sell and deal with the manufacturer themselves. Staff isn’t trained properly, isn’t polite or knowledgeable. The young girl at the cash register didn’t know how to handle it, she called another young guy that was standing on a skateboard that wanted me to deal with Adidas directly. There was no manager in the store, so they called the manager(Vince or Aaron) which didn’t even get the hole story and he asked the you guy what do you think giving him the authority to make a decision? So ones spends over $100 on a pair of Adidas sneakers, wear them twice, get a hole, bring them back and they don’t stand behind the product they are selling. Totally unprofessional business. Don’t bother going here. They’ll be closing soon by the looks of it, it’s empty, bad customer service, practically deserted and low inventory. Don’t waste your time."

"Great deals here, found some gems!"

"Went into finish line at the Macy's in Aventura mall after being told that I could exchange an item that I purchased on line from finish line. Only to be met by the worst employee ever. I'm standing on line behind a lady and her little girl who had to put up listening to an employees conversation on his speaker phone with the use of profanity. Total disregard to us customers in store right in front of him. All this time he is behind the cashiers desk. The other other employee was just laughing at his antics. If you say you are finish line and don't except items from finish line what's up with that. And if this the quality of the employees you have working for you if leaves allot to be desired. And I'd you question Aug why I didn't say something to someone in store I did to the other employee behind the counter who couldn't explain why. I am also a heart transplant recipient who just didn't want to go through all the stress with them trying to explain it. I must say it left a very bitter taste in my mouth and I don't think I will be using finish line anytime in the near future."