USDA Aphis Veterinary Services

"Stopped by for an International Health Certificate for my dog as we were going on a cruise. The Veterinarian at this location can be a bit rude and unhelpful. You better know exactly what you need and how your Health Certificate should read as she'll get annoyed at questions. "Do you want it or not?" Called the national Aphis office and their management over regional offices was in utter shock. He contacted the head of the Sacramento office to them aware of how the Veterinarian was treating people. Even gave me his contact info so I had someone to call if(when) it happened again. Didn't change a thing. The Veterinarian at the Sacramento Aphis office is highly unprofessional and will treat you like she's going out of her way to do you a favor by providing you with a Health Certificate that you are paying for!!!! Lady, my taxes pay your salary so treat me like a person. Get off your "I do this so often and see so many people that your individual standard request or question doesn't concern me as I'm desensitized to them" soapbox, get a personality and some customer service skills. I get better and kinder service at the DMV or call into the IRS with a tax question. Unfortunately, due to limited offices, she has a captured audience."