New Balance Naples

"OUTSTANDING!!! Friendly, knowledgable staff. This store does business the way it should be done! Can’t say enough good things. They took care of my issue with non-new balance shoes and did not even charge me. Awesome!"

"This is an over due review. My daughter rediscovered this wonderful store at the height of Covid in 2020. She had a really good time purchasing some new kicks. Soon, she had the whole family in for some new sneaks. Today, my son returned and had the same wonderful, personal service that is a standard here, gold standard. He was so pleased with his new shoes and the athletic clothes he purchased today, I needed to be sure and share my review here. All that to say, if you like great products and care about phenomenal customer experiences, you need to leave the on line shopping and big store shopping and visit the folks here! Thank you for being awesome!"

"Thrilled to have finally found someone knowledgeable about fitting my hard to fit feet. Was just in early this weekend and met AMY who was fantastic and helping me find the right size of hiking boots for my upcoming vacation. Can’t say enough about her friendliness and assistance!!"

"Had a wonderful experience at New Balance Naples yesterday. Molly waited on me, and she was very knowledgeable and helpful. Tried other brands, but have come back to New Balance -- the 990 is the best shoe on the planet!"

"Before I went to this store, I had read the reviews of their service and products. I have to say that everything others were claiming were the absolute truth. From the time I entered the store and promptly greeted by Cindy, she asked how she could assist me. I explained exactly what I was looking for in regards to comfort and style, and she quickly had an answer. Cindy explained the features of every shoe she presented extremely well and showed to me that she really cared about my comfort of my shoes. Needless to say, she recommended the perfect fit. At the end of the transaction, I also discovered that we were both from the same hometown. I would highly recommend this store for their product knowledge, and customer service. Kudos to Cindy!!"