SureStay Hotel by Best Western Jacksonville South

"Custom service is nice. The room could use work. Paint is needed on the walls. walls. extra small bathroom could not close the door. Drawers are broken and tv only in Spanish. Rust on the main door."

"You get what you pay for. Had a one night stop here and the hotel (motel) was absolute disgusting. Starting from the room smelling of cigarettes to the torn shower curtains to the missing door handle of bathroom door???!!!!!!!?? It was a nightmare and somehow I wanted to make it to dawn and left. The free breakfast was okay, and as they give a free breakkie for the price, I can’t comment more - certainly on the stale milk which got replaced on request or the hairy scrambled eggs- no comments on them."

"The front desk clerk was friendly. The room overall was clean and smelled fresh. I could tell several updates had been made but there are still some it needed. Not the most run down place I've stayed. Very quick access to I-95. It is right next to a truck repair center so it might be too loud in the am for light sleepers. The bed was so comfortable that I overslept breakfast which was unfortunate but glad I got some good sleep. The vanity mirror/light doesn't have great lighting for the ladies to apply makeup."

"Me and my children like to visit different hotels. Yes we have a house but we choose to go to the hotels to get away from bills School work. So in the same time we visit different hotels. As I visited this hotel they have fast service very affordable rooms. And they even have fresh breakfast. I have always experienced good service I can't wait to visit again thank you"

"Overall 2/5 Rating, Barely a 2 Stayed in Room 209 Negatives: • No vent in tiny bathroom • Shower knob fell off • Overall feel is "hand-me-downs" from Best Western as far as furniture • Previous room 104 smelled like canine urine • Location appears on the shady side, which we were wary of, but we had no issues in theft or safety concerns • Visual appearance of this location isn't as appealing as the photos, but it's also October and it was near nightfall upon our arrival Positives: • A/C was good • Lighting was a smidgen better than low-lighting in last Best Western Plus (Lake City Room 316) • Smell was better than Room 104 • Indian counter clerk was very kind, cool, and collected • Bed was comfy (wife said) • Hot water was abrupt and great, just hard to control on this visit due to handle issues Haven't been to breakfast yet, but I will update. I'm sure it's standard as expected. This rating is based on hotel standards one would expect in areas of amenities, safety, comfort, and necessities for a stay. I would only recommend this based on price for a pinch of needing to be in this area. $75 was our price through the official BW site, and it was below what we expected, but was understandable as a sub-branded hotel from Best Western targeting a lower income demographic."