Walgreens Pharmacy

"The absolute worst Walgreens pharmacy in the United States. The pharmacist Maryann refused to fill my prescription and made up a fake Walgreens policy that doesn’t exist. She was also incredibly rude on the phone. Do not fill your prescriptions here! You’re better off taking your business elsewhere."

"Horrible experiences at this location. Most recently I went to pick up three prescriptions and was only given one. Unfortunately, I left the drive-through window so I had to circle around and wait in line again. They did have one of the other two prescriptions, but the third was missing. They said it “was not possible to contact my doctor” even though he was on file because I just picked up a prescription ordered by this doctor. I called my doctors office the next morning and confirmed it was sent to this Walgreens a week earlier. I called this Walgreens after speaking with my doctors office and was treated terribly. The employee said she was having a hard time understanding me and said she thinks we have a bad connection, so I replied saying, “could you please call me back if we get disconnected so I don’t have to wait on hold.” She seemed to take offense to this and told me there was nobody else waiting, implying I shouldn’t have had to wait on hold. She continuously interrupted me and gave excuses of why they didn’t receive the prescription. I asked why I was told the night before that they couldn’t contact my doctor and she was upset that I asked and said “yeah why can’t we?!) She abruptly put me on hold (interrupting me again). The next person picked up and I started to explain the situation and that the first person interrupted me frequently and again, I was immediately interrupted and abruptly put on hold. Finally a third person answered with some decency and actual communication skills and we were able to discuss the problem and come to a resolution like adults."

"Joanna P.A had my wife and daughter waiting 2 hours with no1 ahead of them because she didn't want to draw blood from a child ? Super rude and nasty and hurt my daughters arm. She needs to be fired !!! I'll be in contact with lab corp"

"As a physician it is truly disappointing that a pharmacy can be run this poorly. It reflects badly on all of Healthcare when an organization just doesn't care enough to take care of patients...or the providers. I called the number 5 times before I got a connection. Once I FINALLY was connected I spent 15 minutes on the phone waiting for a pharmacist where the phone rang like 8 different times. Several times the phone was picked up just to go back on hold without even the courtesy of answering. The other times it seemed a great surprise that I was a physician STILL waiting to be connected to a pharmacist. Finally at the end of 15 minutes the phone just rang for 4 or 5 minutes with no one bothering to answer. At that point I just called CVS and was connected to the pharmacist in about 60 seconds. I will NEVER call in another script to Walgreens...this place is ridiculous!"

"I was told a prescription of insulin needs would be ready at or after 9 am today. I went in at 11 am. Picked up prescription for my wife and was told it would be about 10 mins for the needles. I left and came back in an hour. Was told “I need another 5 mins”. I said “you said they would be ready in 10 mins an hour ago”. Then they said we do not have any and they have to be ordered? What? I asked why I wasn’t told that right away? “We didn’t know” was their response. They should have known, isn’t that their job? Horrible location for pharmacy. Been using Walgreens for ever but won’t use this location ever again."