JCPenney,

27001 US Highway 19 North, Clearwater, FL 33761

"Good selection of men's clothes. That's why I went. But the prices were too high. Everything was expensive.No great deals. Too bad. Used to shop a lot years ago. Place was empty."

"We booked an appointment for Christmas portraits. Received a call a few days prior to confirm our appointment and requesting we showed up on time. It was a 3h wait for the whole process. By the time we got to our pictures my 1yo was too tired, and we didn’t want to force her through the process. The photographer was clearly overwhelmed. It’s a shame that they overbook/understaff around the holidays. In order to increase customer satisfaction they need to reduce the amount of appointments back to back. I bet people would spend a lot more money if they didn’t have to wait an eternity. Speaking for myself, I got my digital download and I will take my business elsewhere with the 5 photos I was able to get out of this ordeal. Take care of your employees, take care of your customers, be respectful of people’s time and don’t work people to exhaustion."

"Chaotic. Not enough registers open. Prices on racks have not been updated so when you go to the register, the posted price isn't honored. Obviously a staffing problem as the merchandise is very disorganized. What staff there is are trying their best."

"Great selections! Fabulous Black Friday prices!! Extremely well organized. Line at checkout moved quickly. What more could you ask for?"

"The cashier at makeup station today was unprofessional and rude. She asked if we need anything and after I said no thanks she didn’t even move but kept staring at me and my sister and made us feel very UNCOMFORTABLE while I was googling the new items. I didn’t stay one second more and checked out the 2 skin set kits I had on my hands. I wonder why the store was empty. Never coming back that’s for sure."