Goodwill - Lady Lake

"This was my favorite goodwill, but not anymore. The prices went up ($7-$8 for a tank top, sometimes randomly way more), there are no dressing rooms, and they won't do refunds. What is the point of raising prices if you can't hire more staff to work registers? There was a line almost out the door and only two or three open registers when they have many more than that. Bring back the dressing rooms at LEAST. Buying used is a whole process as it is, but to take away the one thing that guarantees you it'll be worth your purchase? And then you raise prices on top of that??"

"I’m sorry, but anybody over the last year who says this is a good location and has fair pricing is either a corporate person, an employee, or hasn’t been in a year or so. This location use to be ok (at least, prices were a ton worse than the other goodwill in the area), but now is LUDICROUS. Went in this week - looked at shoes. Pair of New Balance on the shelf for $50, pair of dress shoes for $40. This continued the entire time. Only shoes at $10 were cracking leather, or mangled. Want a suit? Probably dropping $30 on a used suit they got for free? A shirt? Anything decent looking will run you $10+. Save yourself some time and go support a local business with new clothing around that price. Goodwill management needs to remember, truly, they get this stuff for FREE. The point of thrift stores is not to play reseller, it is to offer cheap goods for the community members who may need it while using tax free status to keep overhead down and donate their proceeds to their cause. Skip this one, the other local goodwill is far, far more fair."

"I don't even know what to say about this store other than who is pricing these items. You can go and purchase this stuff brand new if you pay these prices. Resellers if you're reading this just know you are part of the problem. I'm sure who ever is pricing these items are on Google seeing what Resellers are selling them for. Shame on you goodwill for allowing such prices from nothing but donations. And to the people pricing these items how do you even justify in your head this is right to do. The only good thing I can say is the store is clean. Goodwill is not a retail store."

"Volume is the way to keep a thrift store in business. In the last 5 months, the prices have increased to crazy-I wanted a red vest today and the sales price was 40.00. The original tag was on the garment and it was 99.00. The prices and no dressing rooms and no cash returns when garments cannot be tried on is not going to increase and maintain volume. My experience is from a very nice Thrift store where volume sales is what brought in customers. Dressing rooms and cash returns if returned in 1 day. I left the lady lake goodwill without a purchase because I could not find a way to try on clothes discreetly. I am hoping the current stance of management reverses sooner rather than later. I will be donating other places where the prices for shoppers are more in line with donated items for budget minded shoppers."

"Extremely high high prices for things that are at least 15 years or older . Would have bought a few things but asking prices for something that was donated or already been clearly used . Not counting the return policy isn't even fair by any means. Hopefully they'll realize at times are tough for everybody and this is sometimes the only store you can shop at.."