The New Hotel

"WARNING ⚠️: Nasty rooms in need of repair/renovation and disorganized management. I do not normally review places, but this one is particularly terrible. We were initially shown into a room at their other location (M Boutique) that reeked of chemicals, which a cleaning staff was still in when we walked through the door despite being well past normal check in time, and a window ac with nothing covering the gap above it. Without us saying a word, they decided to transfer us to a different room at this location (New Hotel), which was nice of them. However, the new room was disgusting with a leaking fridge, leaking shower, and toilet that wouldn't flush. I discovered the toilet issue the hard way, having to use a plunger for several minutes just to make it slowly go down. It still didn't flush even after. The tiles in the bathroom are cracked all over and almost certainly have mold growing between. And the room was overall just not very clean. We did not want to stay the 2nd night of our booking, opting to find somewhere that functions instead. They initially agreed to refund half of the amount. However, when talking through Travelocity, the same people told Travelocity to only refund us a number much less than half because "they can't refund the cleaning fee they already paid for". We are now disputing through Travelocity."

"So this was a last minute replacement for my vrbo that was cancelled. I have a mixed review. The bed is comfortable enough with nice bedding, the bathroom has big beautiful tiled shower and the towels are soft. There is a small TV on the wall (not really a TV watcher) and a desk and chair. The kitchenette has sink, mini fridge, micro, coffee pot w provided coffee, 2 glasses, 2 mugs, paper plates and towels. All of these are very clean. You can get daily housekeeping by putting a card on the doorknob before noon. There is a very small pool and a nice sitting area outside next to the pool with comfortable patio furniture. Some boogie boards and beach chairs in poor condition available to borrow. My big issues are: The couch and chair in my room are just filthy. I won't sit on or put anything on either one so I'm stuck sitting only on the bed all week (or the patio outside which has clean couches). Both should have been thoroughly steam cleaned or replaced long ago. Pedro from the office helped me get a rental car after mine fell through, which was kind of him. He also helped facilitate the car being returned when I was uncomfortable with a 3am return in an unfamiliar part of town before my early flight. It's a little noisy from traffic, but I sleep w a Bluetooth eye mask and my sleeping music covered the night traffic noise. My biggest problem is there is NO parking at this hotel and so I had to hunt around a residential neighborhood blocks away to park the aforementioned rental and walk back. It's a royal pain and feels less than safe as a woman alone. I would either uber everywhere or use the shuttle service if I had to do it again honestly. So to sum up, it is a decent place to stay overall but not posh. I probably wouldn't stay again because the dirty seating really turns me off, but if you just needed a place to sleep and shower it would work and is a very reasonable cost for Miami Beach and 2 blocks from the beach itself. Updating to say I asked for a slow drain to be looked at during my stay and when I returned from my day my room was entirely unlocked. Have inventoried my belongings and nothing seems missing but again, traveling alone safety is a priority and definitely did not feel safe when that happened."

"Just perfect experience. Very clean and newly renovated rooms. And our first hotel with feather duvee which makes sleeping the most comfortable than in any other hotel. Air conditioner was efficient. Friendly, flexible staff. Pool is available and beach is near. Hotel offers beach chairs and towels for guests for free. Our room was quiet. Shops and bakery near by. Next time if we visit Miami I'm going to book this hotel again."