Men's Wearhouse

"Went to get a suit for my wedding and setup an account for my groomsman. I had just been to the location in Wellington and decided to give this one a shot, I was just a disappointed as the first location. These guys have NO IDEA what they are doing in there. They don’t speak to you, they might as well me mimes. If you know about suits, you can purchase one there, they’re nice. But as far as helping pick something out or leading you in the right direction, you will get no help in that department. If I was the manager there, I have no doubt I could double their sales. Put these people on commission and I guarantee they might actually speak, learn the product, and show some type of enthusiasm . I’m sorry Men’s Warehouse, but your customer service is really sad."

"Needed a last minutes tuxedo shirt, Allie assisted me in finding the perfect fit right away. I am typically difficult to find the right fit for, will definitely come back to her in the future."

"We visited this store today as we normally go to another. The experience was excellent. The staff was very welcoming and helpful. A young man by the name of David Colon helped me with suits I needed and so did a co worker. The tailor was getting ready to call it a day and also assisted as I needed some alterations. I would definitely recommend and will be returning to this store in the future."

"09/01/2023 5:51pm I drove all away from Greenacres to make a return and the lady stated they were closed after getting inside the store. I wish I can give them 0 star."

"There is no professionalism anymore. I went to the store to get a Black Suit. The young gentleman who was assisting me had no experience and fitted me with a 44 long Jacket. And pants that were hemmed at 32. I thought the pants were short but was told that was the way they are all made. The Tailor for alterations instead of some wise input regarding suit fitting, was willing to sell me a suit with the Jacket sleeves too long. And the Jacket obviously too long. Thank G-d I took pictures . I called the next morning and put alterations on hold. I stated I was coming to retry the suit. I arrived at 11 AM on a Friday. There were 4 people in the store working , No customers. Nobody said welcome to Men’s Wearhouse. I said to the lady at the cash register, good morning and my name. I informed her I was here to retry my suit. Her entire demeanor and lack of response made me feel I was intruding. After a minute or two she decided to find my suit and laid it on the counter and walked away. So I tried it on again and realized this was a 44 long instead of a 44R. So I asked for some assistance and was told with 4 people working in the store and no customers, in a few minutes. Let’s note I never complained and remained friendly. I cancelled my purchase. $550 is no small change for poor service, a tailor who has no knowledge , & doesn’t care. The sales people lack any basic sales etiquette or knowledge about the product they are selling. They just don’t care. Buyer beware. Men’s warehouse is not what it used to be . Poor quality, poor service, and expensive. This experience is not unique to Boynton Beach. I had a similar experience in the Aventura store. PS Jos A Banks is the same company. So buyer be ware."