Jos A. Bank

"The staff here is absolutely terrible and will mismeasure you, give you ill fitting clothing, and then refuse to help. Staff seems most interested in chatting with each other Everytime I've gone to this store. When she measured me she said I was a 16 and a half yet gave me a size 17. It wasn't till I got to the wedding that I noticed the size difference, causing my jacket arms to constantly hang up on my shirt. Even though the store did nothing for me, thankfully Jose banc corporate offices took care of the issue. I'd avoid this place if you want any kind of good customer service. I hate having to call corporate to get good customer service."

"This specific store lacks professionalism and customer service. You’re better off going to the Lakeland location or stay away from this company overall. The store was empty, there was a couple employees around and I was in there for 20 minutes and was not greeted or asked if I needed any help. They were unable to help me with what I found on the website, and didn’t offer anything similar. It was as if I bothered them by coming into the store."

"You could tell the men working there didn’t want to help me and my husband to begin with. We went in looking for sport coat for around 150 and the guy immediately snarled and rolled his eyes at us. I saw several tags with a decent price range and in his size but according to him there was nothing in that price. We looked on the website to see the ranges in price beforehand as well so we had an idea of the price. I understand there is a certain price range for suits and such, but acting that way towards customers is so unbelievable. We called the Lakeland location and they were significantly nicer and explained what we could get in that price range.There are ways to explain the value of the product and trying to sell it for the right value, this place was just extremely disappointing. Rather than trying to sell their products and explaining why the price is what it is, he told us he couldn’t help us. Older, tall, white man."

"I decided to stop by here for the first time to pick up a few items I needed to complete my wedding suit look. It was going to be an easy $100-150 dollar sale in less than 15 minutes. I was greated by an associate who when I told I needed a tie, tie clip/bar, and pocket square. The associate told me the "ties are right here" and then disappeared on me. This wouldn't have been that big of a deal but he came back right as I was figuring out exactly what I wanted and did help me finalize my decisions. However the whole time he came across as disinterested and short with me, barely talking and having no conversation. I just felt like I wasn't wanted in the store and my purchase didn't matter. Meanwhile a young man next to me was treated like he was the president getting a suit and accessories by another associate. The items were perfect and I am happy with my purchase but hesitant about going back."

"Dan was excellent. Store was neat and well stocked. He put together an excellent outfit for my husband and the event we will be attending."