Lucky Brand 6000 Glades Road, Boca Raton, FL 33431

"Worst customer service ever. Store is a mess and the staff lazy and not interested in helping you find anything."

"Service is always kind here. Store is well kept and they always have a nice sale. Only wish they'd add plus sizes in store like they sell online."

"Usually no problem, in and out, buy shirts and jeans from them regularly. Today at 1:15ish I walk in and the saleswoman is checking her phone. No one was in there, no problem. After being in the store for a few minutes and no contact I figure I'll just help myself. again, no problem doing it but the shelves are stacked so I pull a few shirts to get my size. She finally asks if she can help. I tell her thanks I got and and her response, deadpan was "well you're destroying my shelves. Not jokingly, no smile. I put the shirt down and walk out and she asks if something is wrong. Yeah man, nobody wants to buy something and catch an attitude. I just said no thank you and left. I'll buy their stuff online or the outlet close by. There was no reason to be so rude and I wouldn't recommend going back. Sorry I interrupted your employees day and had to try to help myself."

"I visited this location and bought 3 pairs of jeans last week. I have to say, I received incredibly helpful customer service from Maddie. She took the time to listen to what I was looking for and was amazing in her suggestions of sizes and styles. I live in Fort Lauderdale and would gladly go back here to receive that kind of wonderful customer service! Thanks Maddie! You should be recognized by management for your hard work and attentive customer service."

"TERRIBLE CUSTOMER SERVICE. Tried to return an item I purchased online and picked up at the Boca Raton Town Center Mall.....something that should have been a simple task. Well....they made me wait over an hour and nothing got solved. Pretty much gave me the good ole run around in person and over the phone....so here I am with a bracelet that was sold damaged and with 20$ less in my pocket. Last time I’m shopping here. I’ve had better customer service at Marshall’s."