Finish Line (located inside Macy's)

"I HAVE NEVER, I MEAN NEVER HAD SUCH A SUBPAR NO LESS THAN SUBPAR EXPERIENCE at any Finishline, like I had here. The staff was not helpful at all everyone was just standing around talking amongst themselves as if the customers could go in the back to get their own shoes. The staff actually started at my family and I and laughed and snickered still with no help and this included the STORE MANAGER Jada, who I did not know was the manager until we asked 1 of only 2 helpful associates Corey for the manager and to my surprise it was her. I will be following up with corporate this was just an unacceptable experience and money was still spent in this store, nooooooo! I WILL NEVER RETURN EVEN IF THEY CHANGED THE STORE TO SOMETHING ELSE."

"I would just like to recognize the two amazing women that helped me out today, the store associate Sammi and her manager T which if I had to guess stands for terrific. Both of these ladies were very professional, courteous and made my shopping experience smooth which put me at ease. I highly recommend anyone go to the store and ask for there assistance, T you can call me Johnny anytime."

"Horrible service ! Employees look miserable working there and always arguing. I was waiting for my shoe for at least 30 minutes for some short guy to then scream into his walkie to ask for the same shoe I asked for 30 min ago there’s no leadership in that store. I’m surprised on how that store is still able to stay open. That store also does not follow rules for sneaker releases letting resellers take more than one pair when’s it’s supposed to be 1 per customer unacceptable. Never again going to that store."

"Fantastic service! Josh and Noah were so helpful and nice. It felt like I'd know these two for years. They made my shopping experience memorable! The selections and prices are a great value. I will choose this store if others and I'm not just saying that. I really had a positive experience and wanted to share that. Thanks Finish Line!"

"Amazing customer service is given at this Finishline location!! Store manager Marcos and his staff are very friendly"