Nikki's Beachhouse Boutique

"Terrible customer service. Clothing is cute, but overpriced for the quality. Any company that will not refund you your money does not stand behind the quality of their product nor care about their customers. When they make a mistake, they refuse to own up to it, even when there is an easy way to prove that they didn’t make the mistake. They charged me for a dress I didn’t want. The attendant said she asked me, and I had confirmed wanting to purchase it. I said that was not true, and because there are cameras behind the register we could easily go through the footage. If she was correct, then I would gladly take the credit instead of a refund. She refused to show me the footage and said she didn’t have to and smirked. I would like to warn people before they shop here, In response to their response to me, I never said I wanted a matching outfit with my daughter, no 15-year-old wants to match their mother. Also, I was not told twice about the return policy, it is posted in front of the register and actually, the attendant said she would work with me if I ended up, not wanting it since I lived out of town… Again, my intention was never to work with her as I intended to keep the one dress I wanted, just not two of the same dress… Again shows customer service is poor and associates are willing to lie to cover their tracks ."

"Two years ago I gave birth to my second daughter and have avoided two piece swimsuits since. The though of swimsuit shopping sends me into shear panic. I remembered passing Nikki's Beachhouse and seeing adorable items in the window a few weeks ago. On Miami's coldest day I decided to visit the Coconut Grove location in search of the perfect new bikini. The sales associate was not only gorgeous but also so helpful! She totally understood what look I was going for and was very patient. Together we found the perfect two piece for me to make my post baby debut! I am so excited and will definitely be back again soon!"

"I’ve been going to this boutique for years! Definitely my #1 pick for bathing suits and love their selection of cover ups, date night outfits and beachy casual looks. The ladies who work there are beyond amazing when it comes to helping you pick style, size, and recommendations. Best boutique in Miami!!"

"This is by far the best boutique I've been to in Miami! The store is organized well, where anything you need is easy to find. The selection of bikinis never disappoint and you can even mix and match sizing. The clothes are always so cute and for high end brands, the prices are affordable. The employees are all super friendly and help you with whatever you need. I love this store and will always come back!"