Grand Illusion Creative Resources

"I’ve used this company in the past and the lady I worked with (whom seemed to be the owner) was helpful. However, this time was like a complete 360. I called and as soon as she answered the phone it was rude. I asked about getting two polo shirts made by the end of the week with a logo on the front with the name below and was told she couldn’t help me because it wasn’t embroidery. I stated I sent in my logo to the email before and this wasn’t an issue. I was then cut off and asked “Who am I”? Excuse me, who are you with your unprofessional attitude. Needless to say, I decided to work with another company and I would suggest you do the same. The price is good, but you clearly get what you pay for. They hardly ever answer the phone and you have to hunt them down on FB to get a response. Save yourself the time."

"I went in to talk to Sherri about getting some custom shirts made that need to be printed from a DTG machine and I was told it would be done in 7 days, 2 weeks later I called and was told they were not doing my order because Sherri was on vacation for 2 weeks, here I am over a month later and still no word. I called and was rudely told they were waiting for parts for the printer and that my order still wasn't done. When I asked how long they said they don't know so I asked if I needed to go somewhere else and they said that's not what they said but yes to go somewhere else and then hung up on me and refuse to take my calls. Sherri has also ignored all my emails since the first day. I do not recommend them as they are very rude and completely unhelpful in all ways."

"I picked up run for the arts shirts here. The shirts are good quality. The shop has so many custom designs. I bought a tie dyed tank top and t shirt while i was there. The shirts had a retro Volkswagen van with fort myers written on them. Nice quality n great design and only cost $10.00."

"Great Company! Shari is a real professional. The quality of the work is outstanding and all at a fair price. We have had them make embroidered company shirts, jackets and caps etc. Beautiful work at a great price. Shari is also a great creative artist and very knowledgeable on pre-press issues etc. I highly recommend them to anyone."

"Shari and her team are awesome! They go out of their way to make sure I’m happy, & I’m not always the easiest customer to deal with! They do amazing work, no matter how complicated! I’m a customer for life!!"