Irene & Co 700 Pier Park Drive, Panama City Beach, FL 32413

"I would say the worst customer service I’ve ever received in my life but that would require me to actually have received customer service. Walk up to the counter, cashier says nothing. Hand her my items. Nothing. Rings them up, I have to guess my own total. Doesn’t say my change or anything. Hands me my bag, guess what? Nothing! Just the same scowl she had before. I understand working in a busy tourist area might be annoying and stressful but come on. Just because you hate your job doesn’t mean you have to make me feel guilty about coming into your store making you do your job. Save your time and don’t go here, especially if you might have to interact with her."

"Typical souvenir store, not bad, you cannot expect quality from this store, and honestly all similar stores. I don't have any problem with this, but, if I were the store manager or the owner, I would hire or teach the store clerks and cashiers to be more enthusiastic and respectful to all type of people, especially for a tourist attractive area that may turn to an international attraction spot like Miami."

"Store is super cute but the sales associate at Panama City Pier Park location was absolutely the rudest person. Never spoke to anyone in store including when we checked out. Never said thank you nothing upon completely our purchases and there were several of us that purchased stuff."

"Cute store. Decent prices. Only issue was the unhelpful sales person who stayed in the back room wrapped up in a blanket who didn’t want to be bothered by customers. Luckily, she did come out to ring us out at least. Not at all customer focused nor did she seem to care about the security of her store or merchandise by hiding in a back room with the door barely cracked open. There are tons of stores like this one is PCB so they need to be a little more customer focused."

"This is a decent place to shop if you don't mind snotty salespeople, high prices and a return policy that makes it almost impossible to return anything, even if it is only for store credit. Very eager to sell you merchandise, but their customer service after the sale is poor. Be sure you really like what you're considering buying. Be forewarned...Don't remove the tag until you're absolutely sure you want to keep the item(s). Oh, and they won't take back defective merchandise either."