Banfield Pet Hospital 7850 West Commercial Boulevard, Lauderhill, FL 33351

"Went in for a spay. The front desk person quoted me one price and printed the documents and the walked away and presented me with any higher invoice. They then tried to say the doctor had to do more. Horrible dishonest vet service . Definitely will not be back"

"I bought my dog to see Dr. Horowitz because he was having a terrible allergic reaction on his skin. They informed me that it was a dandruff problem and there was nothing to worry about. Also they prescribed me omega-3 tablets and some oatmeal spray to spray on his skin. His skin had gotten worse so I called to speak to Dr. Horowitz about the problem. He informed me that I could either seek help elsewhere from a vet dermatologist or he could give my dog an injection.I told him I would think it over and give him a call back. I then called back a few days later and left a message with the receptionist for him to give me a call back because I wanted more information on the injection. It’s been more than a week and i still haven’t received a call back and to be honest, Dr. Horowitz didn’t really seem like he cared about my dogs problem. At the end of the day I understand that the vet is a business just like any other business but at the same time I’ve never received such bad customer service then from Banfield veterinarians. My dogs skin has gotten worse so now I am seeking help elsewhere and hopefully the problem will be resolved."

"I felt the staff was great, and they all seemed very knowledgeable about my pup. I arrived at my appointment 30 minutes early and was told they could not check me in, that I must wait until my appointment time. I felt that was not convenient or called for, but whichever, the staff and office were great, and she was very nice about everything . I will return."

"Good service caring staff. Prices somewhat average. Be sure to understand packages before committing to specific plans. Pick one best for.your fur babies needs. Not all packages are worth the price. But overall they are great. I have 6 dogs and all have gone through here even new litters. I trust this place by far."

"I really appreciated that they were able to accommodate my walk-in visit. My poor kitty ended up with an infection from flea bites and they were able to care for her and give me the tools for future prevention. I'm very grateful!"