Banfield Pet Hospital 11950 Pines Boulevard, Pembroke Pines, FL 33026

"My go to vet for my babies- I have been taking them here since day one and I love the staff. Clean and quick service"

"My little baby girl has been coming to them for 3yrs and I have never had a problem. They are carrying and informative with any worries I may have."

"I have had a wellness plan with Banfield since my dog was born. It has been 6 years now. I tried this year to schedule dental work several times which the plan covers and they cancelled on me not having the doctor available to do so last minute. I wanted room service and it is always "drop of the dog" and I am not happy with that as the last time I did that Max was scared when I picked him up. I now received a call from collections trying to collect on money since I have used the service and gotten my money from it, the lady said I got about $1500 worth so I should be able to pay for the service. But I have not gotten all that the service offers completely but she said apparently if you get some it should be fine because it's not in the contract. Being a long time customer, I do not understand why this is how you treat people. The person who sold me the plan did say if not satisfied let us know which i had and then all of the sudden this is how they treat you. It's not a good place to go, better off getting pet insurance, before I recommended this plan now I let you know it is not worth it. Customer service and treatment of customers is not good. Also read the contract very carefully as it's not always what they tell you it covers apparently."

"Simply keep your pets away from this place. Not a fan of Banfield anyways but other facilities provide decent service to your pet. However this one in particular is by far the worse. I have 3 dogs and all 3 are terrified of that place. I take them to other vets or animal hospitals and they are ok, not thrilled but calm and stable. However, every single time I take any of them there they get super stressed out, anxious and aggressive. 3 dogs all different breed can’t be wrong. If you must stick to Banfield, any other location is a better choice. Like the one on West pines for example is a great alternative."

"We have been coming here every since we got a dog. They have been our go-to for all our dog needs. We recommend them to everybody that has animals. They take their time when it comes to helping us and giving us the right information when it comes to our dog. He is now 5 months old, and he has been coming here since he was born, and we will continue to bring him here. Great staff and great hospital!"