Walgreens

"Drive Thru Pharmacy 2pm, takes forever, 8 cars backed up, each vehicle average time is 10 to 15 minutes or more waiting time!"

"This is the WORST pharmacy I’ve ever been to. I told the tech what 2 medications I needed And they filled everything but the 2 medications I needed. I had someone else pick up the medications for me. When I called the pharmacy to see why my medication wasn’t in my bag (after the tech told me they had it in stock), I was not given an explanation and rudely was told to come back the next day after 3 pm. The staff is unprofessional, disorganized and rude. After hanging up with the pharmacy, I switched my medication to another Walgreens and everything was filled within the next hour!!!"

"To Marisa, the pharmacist and all of the techs, and Patrice, store manager on duty, thank you for doing the impossible! You do your jobs with little or no support from corporate and I can see that because you work so hard with little or no appreciation from the very people that hired you. These people need more help in that store! If you want to bring up your stars hire more people exactly like the ones who are working there now and give them a raise for gosh sake!"

"I came from out of town and stopped in for a couple of things. The woman working in cosmetics was awfully rude. First, while she was stocking shelves I went to walk by and said excuse me and smiled, no response from her. Then, about 2 mins later I went over to the counter where they have the perfume locked up and she was bent down behind the counter with her head down so she couldn’t see me and I said, “Hi! I’d like to just grab a couple perfumes when you have a second please.” She stood up and looked at me. That’s it. Never said a word to me. Then shook her head and shoulders nastily as if to say, “Well…what!” Apparently she was waiting for me to tell her which ones I would like even though she never responded to the first thing I said. So I said, “are you waiting for me to tell you which ones?” She shook her head and widened her eyes, very annoyed. I said “I’d like someone else to help me” and she said “well I’m the one with the keys so…”. I cannot believe this is the “customer service” standard in this place. There’s no way she isn’t like that all the time. Anyway, I left without purchasing the perfume. They lost out on $200 in perfume sales and she lost the commission if they make one. I did call and speak to a manager who I don’t believe cared at all. Glad this isn’t my hometown Walgreens and I’m just passing through because I spend a LOT of money at Walgreens and I would NOT go anymore if I had to deal with this one at home."

"I have had the worst experience with the pharmacy staff. I was talked down to and treated with unnecessary attitude when I called to clarify my prescription. This is not the first time I have had a bad experience talking to the staff asking for help. This is the 4th time speaking with someone in the pharmacy and I can honestly say I am disappointed. Where is the human decency to be kind and helpful, especially when it’s a quick phone call asking for help. I understand staffing may be an issue and they may be busy, but it’s not a good feeling to call a business and have the staff treat you like you are a nuisance."