CVS

"Friendly customer service, has many of the things I’m looking for like turtles (candy) and it’s pretty clean. The Minute clinic is also pretty nice. They have doctors and staff with great bedside manners, which is always a plus."

"If I could give a -1 rating I would. This has been a terrible experience coming to this CVS. I’m not sure if either of them are any better. I tried this one because I had given up on another location that I frequent. This one was just as worst. I tried to p/u my son’s prescription (and I needed it same day). I got there, they mentioned it was not in stock. I asked if they can look for the medicine at another location, and the lady was able to find it but it was at a Seffner CVS. She assured me she would transfer the script there and by the time I arrive it would be there. So I get there, wait in their line for at least 30 minutes to be told they don’t have anything in his name that was sent to their store. Imagine the frustration. So I asked the CVS rep is there any way they can help me and call the other store since I waited in the line for so long, you’ll think they would help, but nope. So basically how the story ends, my son did not get the meds he needed for tonight, I have to wait for the store on Bloomingdale and 301 to open tomorrow. Very POOR! I’m extremely disappointed. The CVS network used to be top tier, they’ve definitely lost their touch."

"There are always signs when a business stops caring and goes downhill. This CVS is on a steep decline. They can't even bother to fix the trash area doors, much less close what's there. The attitude of the employees here sucks. They are often rude, they sound overworked and burnt out. It is nigh on impossible to reach anyone by phone. I wish I had stayed with my old pharmacy. CVS is going to hell in a bucket and this place leads the way down."

"Pharmacist was rude. I asked her a question and she responded rudely. I go and look at the reviews to think maybe she was just having a bad day but all the reviews are terrible. CVS needs more polite caring workers. If I could give zero stars I would do so."

"While trying to pick up my medication at 2:25 pm on 7/30 my experience at the pharmacy was completely unprofessional and fraught with rude employees. When I went to the pickup counter I gave the first employee my information to secure my medication. She informed me that the medication was rejected and to talk to drop off, dismissing me and ignoring any further questions. When I went to drop off to speak with the pharmacist on staff they did not come to the counter to retrieve my PHI. Instead, I had to raise my voice to give them the PHI so they could hear me which was over 12 feet away with several customers surrounding me. My HIPPA rights were violated.The pharmacist told me my insurance rejected my medication, and would not elaborate on what could be done to rectify the situation, and would not discuss generic equivalents. Instead, they gave the rejection order to me and walked away, again dismissing their customer. On the rejection order CVS had an old address I had not lived in for ten years. I updated my information my last visit and verified the current information several visits previously. After this unprofessional, rude, and concerning disregard for PHI protection, I, nor my family or friends will be giving this location any future business. I highly recommend that the CVS staff be trained in HIPPA law that was so blatantly disregarded. My rights under Federal Law were ignored."