CVS Pharmacy 5748 Southwest 40th Street, Miami, FL 33155

"As a physician, I have to say that this pharmacy should be embarrassed at the service it provides to its patients. I waited on the telephone for over 30 minutes and still could not get on the phone with anyone. In person, it was a chaotic scene. Three workers, but really only one person actively getting scripts and yelling back at customers’ complaints, “It’s me, I’m the only one that can help” — why is there only ONE person actively fulfilling scripts for patients? Also, the phone has been ringing nonstop saying patients are on the line and none of them are paying attention to it (it’s been over 20 min). Finally got our medication to only see in the car that it was only 1/5 of the quantity that the script. The pharmacists and other employees at this pharmacy should be embarrassed at service they provide their patients and the unprofessional way in which they do so."

"The pharmacy is extremely rude. And did not provide a receipt upon checkout. When I asked for a receipt, I was told I had to come back in 30 minutes."

"This location has repeatedly closed 10 minutes earlier than listed. For the 4th time I’ve arrived at 1:20pm after rushing out of my lunch break only to be met with a closed pharmacy with the audacity of putting out the closed from 1:30 to 2:00 sign. Also, whenever I call to speak to the pharmacist about an issue, im usually on hold for 20-30 minutes before someone answers. It’s happened so many times I just don’t have the patience. Don’t get me wrong whoever I’ve spoken to there is very kind but Please fix these issues, have more reliable pharmacy hours especially."

"This pharmacy is the worst! Do not use them as they will make you miserable trying to get even the easiest Rx filled. My Dr. called my Rx in, said the pharmacy didn’t act like they wanted to take their call and when I called the pharmacy the next day they claimed they never received it. They are liars, don’t care about the health of the patients trying to get their meds. The pharmacy manager should be fired!!!!!"

"This store closes the bathroom and said they don't have the keys and don't allow customers to access to the bathroom. This is against the law. They said the manager closes the bathroom every day at 6 pm and doesn't open it again until 7 am, but the store is open 24 hours. We were asking access for a person in a wheelchair, but the employee said she didn't have the keys anyway. We are going to put a legal demand against this store. It was a really sad and terrible experience."