CVS Pharmacy

"I asked the lady is my prescription was under Good Rx cost and she said yes, actually it wasn’t. Being truthful is best practices but I guess lying is easier"

"Honestly they only get 1 star because i have to put one in order to leave a review. Had a prescription called in and was told it would be an hour, went after 2 hours they told me it would be about 4-5 more hours, went back for them to tell me it’s out of stock. So i had another pharmacy try to call them and left 2 messages and they were never gotten back to. So I had to go up to this store personally just to be told they still haven’t checked any voicemails. They’ve been open for 5 hours. Then i was told it would be at least 2 more hours to even check and be sent over. Absolutely the worst pharmacy i have ever used. Will never use or even give cvs the time of day. You shouldn’t either."

"I have been receiving several calls a day for a person with a different name. It's a simple mistake, they just have the wrong number. I called them and asked to be taken off the call list and was offering to give them my number so they can try to track down the actual person that needs her medications. I was told it was my problem and I needed to fix it. I replied that I don't have that ability. She responded "Look! Just do whatever you are going to do!" and hung up on me. I was just trying to let them know about a problem on their end. I tried calling back and speaking to a manager to fix the issue. She set the phone down and started helping customer during the call. The attitude of the staff is ridiculous. What happened to customer service."

"Horrible customer service when it comes to trying to call them. Don’t even bother. I was calling because I have been to eight other pharmacies That did not have my medication in stock, with a crying baby in my car with me and I did not want to have to drive 30 minutes out of my way just to be told that they don’t have it too. But when I was halfway already there to their location they finally answered their phone took another couple minutes to get back to me and of course they didn’t have it. Would’ve been much nicer if they could’ve answered their phone at a timely matter so I don’t have to drive that way with a screaming baby. I have never been left on Call waiting for that long ever for pharmacies and trust me I have to call lot between kids and myself."

"Started with CVS last july. Our treatment with the store was great. Just had an incident with a pharmacy tech that was terrible . I called the district Mgr. Who apologized and had the substitute pharmacist call & she to apologized & hopefully rectified the problem. We shall see! Other than this I would highly recommend the store."