Walgreens 35800 US Highway 27, Haines City, FL 33844

"My first experience here was horrible. They didnt have my medicine in stock and had to order it, then they didnt even order enough to fill my whole script, when I called to refill my remainder the new pharmacist wanted to get more information from the doctor. Im not using Walmart in Haines City for pharmacy ever again. (The only plus side was the woman pharmcist and 2 techs were very kind and helpful)."

"I'm going to have to let it out before I go to bed, today this is so upsetting to me. I took it upon myself 3 days ago that I wanted to do an amazing book with so many pictures in my phone. I wanted to make a nice coffee table book for my home. So I spent over an hour selecting all the wonderful pictures of the family, utilize my wonderful coupons from Walgreens came up with an amazing book with over 35 pictures for just over twenty five dollars. I was so excited when they sent me an email to come and pick up the book 2 days ago. Upon speaking to the cashier she let me know that the book was available, but the only problem they had is that the machine broke and two of the pictures were not able to be placed in the back two pages of the book, the book was so beautiful I said fine "forget it" she says no that's not the way we do things here. We will destroy the book, you go back online cancel the book and choose another Walgreens preferably the one in Davenport, where the machine is working and be able to redo the book all over again. I asked if she was crazy, I'm willing to pay for the book disregard the two pictures and let me go home, she explained again. No you cannot have the book!!! We cannot deduct the two pictures or pay for the two pictures, you have to go online and redo the order and because the machine is broken use the Davenport Walgreens location. I have no words I'm done. I'm going to bed let me grab a shot of tequila before I go."

"When I first started using this pharmacy in 2016-2017 it was great. Friendly staff, there was never an issue with getting my prescriptions when needed. Within the last year all that has changed. I’ve been trying for over two weeks is to get a prescription filled. The order has been canceled saying the pharmacy couldn’t get approval from my doctor which was a lie because when I spoke with my doctor she said she was never contacted. Now that I’ve spoken to her and she said she had it sent over the pharmacy is still waiting on approval. Go somewhere else they clearly have no clue what they’re doing at this pharmacy anymore and don’t care about the employees or customers!"

"Prescriptions are being filled by Orlando now, if their service wasn’t bad enough before. I can never get medication in timely manner. Basics are not even in stock like some generic antibiotics. It’s absolutely terrible and I am switching to Publix. Service is also leaving much to be desired, staff was rude and unprofessional yet again, implying that I should be grateful that they are filling my prescription here and NOT through Orlando micro pharmacy and waiting a week for delivery. If it’s in stock and they could fill it why should I be grateful, So confusing. Not a single person in line was able to get their prescription without an issue. Absolutely terrible. I will no longer be wasting my time."

"The pharmacy is a disaster! Over 1 hour and a half for an antibiotic! That's insane! It's by far the worst experience at a pharmacy ever. 1st because of the insurance then because they have to count the pills, etc. bottom line, the worst part is that the lobby is full, over the phone they're not helping either, it's like a hot patato, where the hot potatoes are us, the customers, the ones in news of the pill.. A huge deal for 47 cents worth of prescription. It's like they're playing with all of us here. The pharmacy people are so incompetent at this branch. In person, and over the phone. And is not the first time, which is the worst part of all. Unbelievable. I would most certainly avoid this branch for future refills, because my patience has a limit, and 30 minutes on the phone plus over 1 hr and a half in person simultaneously, reached my limit patience wise... Crazy!"