CVS

"This pharmacy doesn’t treat customers as customer. They treat them as if they were lucky to get their medication from them. No customer service whatsoever, very bad business practice you should know better."

"I wanted to make sure to leave a positive review after the experiences I had over the last 5 days. Rarely do we take time to leave a positive review. But this one is definitely well earned! We lost our insurance and had to switch to Medicaid for my sons medicine. There was (of course) tons of issues when we switched to Medicaid. But the pharmacist and pharmacy techs did tons of research, spent a lot of time on the phone with me trying to resolve the issue. Which ultimately it was fixed today! I should have gotten their names, but i was very stressed out. So i want to thank the staff who worked between 8/9-8/14 because they helped me over the phone EVERY single day and got my son his very important meds."

"There’s a reason why this location has 3 stars. I have been to many pharmacies including competitors and this location clearly short staffed and pharmacists working here seem to be unprofessional and incompetent. My prescriptions are never ready on time and made three attempts to the store with various issues as to why not filled yet. There’s always a line and delays. The store itself lacks cleanliness and organization. I am seeking new pharmacy and paying more for quality of care."

"Dawson in the Pharmacy was amazing. I needed help switching my prescriptions and he dropped what he was doing and took care of it!! In and out in 10 minutes and that's with calling different pharmacy's in the process. Great customer service. The other pharmacist was very nice and knew people by name to make it very home feeling. You just don't get that service anymore. I just want to thank these fellows. I don't leave reviews or take surveys but with this customer service I just had too."

"After driving several hours traveling to Tampa, I stopped into CVS in Bradenton, FL Store #4616 to pick up snacks and drinks. During the checkout, Gerald (cashier) asked if I had a CVS card in which I told him I did, but didn’t know what phone number was associated with the card. It has been many years since I have used my CVS card for the reason of not knowing what phone number was associated with my account. Gerald asked for my email address so he could find my account and then graciously updated my current phone number and address. This was a total unexpected surprise that Gerald went out of his way to update my account information, so I could start using my CVS card once again. As many times I have been to CVS and no one ever took the time to ask a few simple questions and go out of their way to update my account. I am happy that Gerald assisted me yesterday in getting account information updated and I am able to start using my CVS card once again. Gerald showed great customer service and I am greatly appreciative to him for going above and beyond. Thank you Gerald!"