Banfield Pet Hospital

"Got in fast for an emergency call, great staff. Clean and easy parking. Nice large patient rooms."

"I am expressing my dissatisfaction for this location they take your money but dont provide quality service they lack professionalism and are very lazy they do not communicate well Ashley was very disgusting I will not be visiting this location ever again they discriminated against me and the breed of my dog because he’s a pit bull they are aggressive with him which scares him and they need to go back to schooling they literally deal with dogs and don’t know how to handle them it’s very sad the first time I attempted of expressing my dissatisfaction I was told to go else where no sympathy was given she raised her voice at me and kicked me out and I was not yelling being disrespectful or cursing I simply gave constructive criticism I feel as they don’t care about my dog and how I feel as if I don’t matter Ashley literally told me WHAT IM GOING TO DO ABOUT IT ? as if me or dog needs doesn’t matter I wasn’t even talking to her about the matter I was talking to someone else at the front desk who seemed to be understanding but not Ashley I can tell she does not have experience dealing with different races she was being defensive and nasty for no reason i was being judged instead of helped they take no accountability I have been patient and dealing with there uncaring nature for months and then when I finally say something I was being treated as a villain I highly don’t recommend the experience was terrible they need to do better and Ashley need to take anger management classes"

"It depends completely on the DVM that you get. There were a few great doctors that made sure your pet was #1 priority. Staff can be uneducated and with no experience/thrown in and make mistakes that can harm the wellbeing of the pet. I don't think it right to say they are a money pit because ppl do not become a Vet to make money. That is on the company but the right vet will make sure they help in whichever why they can. I worked with a decent bunch there 4 years. There were other locations that did nit run so smoothly and had very inexperienced vets and technicians which gave them a very bad name."

"Omg, I remember Ashley, but for some reason can't remember the vet that took care of my precious kitty Boots! He's AMAZING! He called me multiple times during the day to keep me updated and always did what I suggested. Thanks to him, my baby is on the mend! She's only 2 1/2yrs old..she's doing better now and I have him to thank for that!The office staff were also AMAZING! VERY NICE AND UNDERSTANDING!"

"Place is a joke. You book an “appointment” online for a certain time with a certain vet. Then I show up and they tell me to leave the dog there all day and they have 20 other dogs to see before mine! That’s not how vet appointments work, huge waste of time and I will never go back again. Oh and before the vet even comes in they were trying to sell me on a monthly shot for my dog that may or may not work but I should keep doing it regardless."