Hoptinger Bier Garden & Sausage House 333 1st Street North, Jacksonville Beach, FL 32250

"From what I could tell the food was good, service however was extremely lacking. Here is how our lunch went: We had to ask the server for the bloody menu, we ordered three of them, and although what we got was good it took about twenty minutes and we were missing toppings. The fourth drink ordered was a martini that came out in no time, but was seemingly spilled as it was missing its top 3rd. We were a party of 9, four adults and 5 kids. Once cocktails were ordered the kids were not offered any drinks. We ordered pretzal sticks and fried pickles, both were very good but when the appetizers came to our table we were handed napkins to eat with. Then out of no where 5 smash burgers showed up at the table. No side no other food. I had to get up and ask the bartender for silverware. Then we waited and waited and no other food came for at least 20+ more minutes. That is four missing entrees and all of our sides. Finally three of the remaining four dishes came out. One never made it to the table along with at least three sides that were ordered. Then we had to ask to make sure we were not charged for food we didn't get. And we got a paltry discount of $4.50 after lunch was essentially ruined."

"Went on a Tuesday night, plenty of seats and fast service. Had the ribs for $19, with salad and onion rings."

"I was very disappointed by my visit today. It took my friend and I 20 minutes to obtain a beer. A group of 8 sat at the bar 2 minutes after I arrived and although we were greeted, the 8 were served first and then we were not asked if we needed drinks after they were served. There were 2 bartenders working and neither asked us for our drink order. We had to flag one down to get a drink (over 20 minutes). In addition I ordered a salad and side and never received my side. I tried to get the bartenders attention on multiple occasions but had no luck. I eventually gave up and just decided to enjoy what I received. I was charged for both items on the bill. I paid the bill because my card was already run and I did not want to wait for assistance. I have over 15 years of bartendering experience and it is disappointing to see the level of service in society today. I live at the beach and I will not return here. Sad. Good food and decent beer selection."

"First time visiting Jacksonville Beach. I found this spot to have lunch. Our server was Noelle. She was awesome, made our experience fun, she explained the menu, and suggested items that were very delicious. She was one of the best servers we've had in a long time. My grandkids 9 and 11 years old loved the food and how she engaged with them, too. Noelle, thank you for being so awesome."

"Best Burger on the beach. I had Hoptingers Signature Smash Burger added bacon with fries that was delicious. My wife had the classic with onion rings I’ve got to say that the onion rings were the best. If you don’t like loud noises then you may want to sit outside, this was the loudest restaurant I think I’ve ever eaten at. But that would not discourage me from going there again."