CVS Pharmacy 7665 West Colonial Drive, Orlando, FL 32818

"Usually on point except for trying to fill my type 1 diabetes blood sugar test strips online on Thursday and going to pick them up on Friday and they didn't have them in stock. Have to wait 2 days for the status and could be longer until they get them."

"The people at the counter seem polite enough while I briefly passed by towards the pharmacy, (the reason for even getting two stars and because the store was neat as far as I can see, just like any typical CVS). When I got to the pharmacy they had literally JUST closed for their thirty minute break, it was my first time trying to get a prescription ever. I had a simple question that I wanted to ask, to make sure I even came with the right document. I had one paper, and if it wasn't right, I could have easily just went home and figured it out while their break ended, all I needed was a yes or a no. I first went up to the window, a female finally looked up, said they are closed and walked away. A male pharmacist, in white coat assuming, came out, I barely got two words out of my mouth before being shut down and told in thirty minutes. I found these individuals very off-putting and ill-mannered. Of course, I respect their break, I had one simple question, and they, especially the actual pharmacist, could have handled it better than that I believe. I know it is Pine Hills but I would expect Pharmacists from CVS to have better customer service than the 7/11 gas station next door. I will be going out of my way to avoid this specific CVS at all costs."

"CVS 7665 W Colonial Dr. Complete incompetence. I had an appt for 230 with confirmation number. They could not find my reservation. They did not explain why they couldn't find it even when I showed the email and text with confirmation. I waited from 230pm until 415pm almost hours with my 6 year old daughter in the car. This was the worst experience I have ever had at a business. The lack of empathy and courtesy was astonishing. I will never go back to that location if at all any CVS establishments. 0 out of 10."

"I was just told by the pharmacist that he is too busy to take a prescription by hand. I had informed him ptnt was dc'd with no transport and no meds. He said to call back the next day. Sad sad state for healthcare"

"a prescription was accidentally sent to #CVS so i tried calling @3:59p(Eastern)&after being hung up on twice I got into my car&drove while still on hold for the 3rd time&getting told the mgr was a different person who actually directed me to the mgr @5:10p i finally got my script released ... if you ever have a choice I recommend NEVER EVER use any CVS anywhere in the USA Now im on hold with #corporate with supposed #supervidor after 25 minutes on the phone they never asked what location I had the issue with...I had to ask if they wanted the info so it also shows they weren't even going to look into the issue I recommend to anyone that reads this NOT to use CVS for any reason The location I was dealing with is: 7665 W. Colonial Dr. Orlando, FL 32818 @CVSPharmacy #CVSPharmacy #pharmacy #customerservice"