Walgreens

"I go to this pharmacy often , and unfortunately, my experience always leaves much to be desired. The employees display a lack of professionalism and are notably rude, especially the young lady who’s name is Valentina. Improvement in customer service is essential for a pharmacy to maintain a positive reputation and ensure customer satisfaction. I truly hope the employees read these reviews and perhaps gain some understanding on how they are conveying themselves. I’ve seen people in line get treated with no respect, employees have no awareness and have an extreme lack of work ethic. The pharmacy overall needs training and a big reality check on how to treat others and properly do their jobs."

"Terrible pharmacy! I had a 10:45 COVID test appointment and didn't leave the building until 11:30 AM after being told to wait "10 minutes" while watching them assist everyone come in and do their additional tasks. She said I would have my results in 30 minutes. It is now the following day at 12:23 PM and I do not have my results. I have called multiple times to inquire about my results, they have hung up on me multiple times and then told me the computer shut down and needed to reboot and check my email in 10 minutes. Also why aren't COVID tests available at the window anymore? You want COVID infected people sitting in your lobby and walking around the store to get others sick? What a great way to show your care for other people. Now they want me to visit a different Walgreens for them to print my results, I am now at the other Walgreens and they stated this is not how it works. Fire the whole pharmacy team!"

"My MD called in 2 prescriptions yesterday morning. Because I am self-pay, their system automatically denied it. When I called to check on the status, I was told there was no orders. My MD had to call them again and get them to fill it. I never received a notification that they were ready. I had to call to check on it. When my husband went to pick them up, only one was filled. He had to go back an hour later to get the second one. The second medication was a liquid and they didn't provide a syringe to dispense the medication. This was my first and will be my last time using this pharmacy."

"I have called several times today because I ordered photos and it is nearly five hours past the time the order said they would be ready. I can hear the staff members picking up the phone and immediately hanging up. Lol just shut the store down at that point."

"Absolutely worst Walgreens ever. The employees are rude, and unprofessional. Carmen the manager is no better either. She talks to people with a very bad attitude, and racially profiles people in the store. It’s happened more than one occasion. I’ve once had to deal with the cashier yelling at me because she counted my money wrong 3 times. This is supposed to be my neighborhood Walgreens, and I hate having to come in. There’s a very bad energy in that place. Place needs a change of employees fast. It’s ridiculous"