North Florida Medical - Crestview - Dental Services 800 Hospital Drive, Crestview, FL 32539

"These people are crooks. I specifically asked for the billing claim number so I could get pre-approval from my insurance but when they filled the claim they submitted something different which wasn't the procedure that was done and it was submitted by someone outside the network despite being assured that they were. I haven't been back since September but they just submitted a new bill for a visit that was never made. I've tried contacting them several times but all I get are run arounds and told someone will contact me.Its been months and no one has."

"My appt was at 2:30. Got there at 2:15 and they wouldn’t see me bc I should have been there by 2. That was never said at any time. We had been stuck in traffic. Left niceville at 1:30 bc I knew I would have new patient paperwork. Never will go back. They were rude and definitely a waste of my time."

"Update: This was a rash review: although I was upset my pain wasn’t being heard when I did get into the office the staff was nothing but absolutely amazing and extremely friendly. Every single one of them. Original Review: I don’t understand. I called in the morning almost 2 months ago and was told I have to call Tuesday’s at 3 we’re about 8 weeks in and I am still being told to call back next Tuesday at 3PM week after week. I don’t know if it’s the lack of dental services available in a city as big of crestview, the unwillingness for providers to take Medicaid, or just the fact that Florida healthcare is ridiculous. At this point I’ve gone from mild tooth pain to distracting and restlessness. Now I’m being told to start calling back in at 8AM and pray for an open spot as if I don’t have a job and can just stop whatever I am doing any which day of the week. Customer care is lacking but slowly I’m getting used the monopoly type system here in Crestview where you have to do what they want or you get nothing, even though I’m clearly also getting nothing. PS. I do also have private insurance as a primary but apparently nobody takes that either."

"Had the same horrible experience about 6 month ago. So I gave up delt with the pain until my tooth finally fell out. I thought it was over but I still have have of the root in my gums & now an infection! Thanks to the lack of dentists that are willing to take Medicaid. Now I’m back looking for a dentist that will resolve this problem so I don’t die from a complicated infection!!!!!!! Wish me luck"