Aquarium Creations

"Prices are way too good to be true. I emailed them about a few items. 8 days and no response. Unacceptable for an online company. Almost bit the bullet on a $600+ order. Glad I checked here and on BBB. Complaints range from zero communication to people never getting their items. Won't be placing that order I suppose."

"Do not trust this company!!! I placed an order for a coral in April for almost seven hundred dollars. It is now September and I have not received the order they stated was in stock. I have exchanged over 40 emails with the company requesting a refund. They are completely unwilling to offer that as an option. They keep telling me they will get me my order and new shipments are coming and then they go silent. I have to now contact my bank to report this as fraud. They have taken my money for no product."

"I placed an order on 1 April 2020 for approximately $180. On 7 April I sent a follow up to see if there was a delivery estimate and recieved a prompt response indicating that COVID 19 was having an impact to staff so the order would be another 2-3 weeks. Since that email I have received no further communication even though I have sent 2 more emails simply asking for an update. No order received and no communication as to why. If the owner chooses to respond to this posting please keep in mind I have all of my emails and confirmation of order so you can't claim I never ordered from you."

"I bought about $370 worth of stuff from them. Got free shipping. Didn’t think I was going to get my order, but I did. It took longer than I thought it should have, about 2 months, but the sizes of the items where better than what I had asked for because of the delay. I feel that I got hooked up because of the time it took. Gave me a couple of extra corals to make up the time it took. All the corals and fish I received where in good shape and all lived. The owner called me personally and helped me with my order. If I ever need a large order for my tank, I will be returning."

"Absolute scam. Charged my card and never sent the goods. Do not return calls. Return e-mails SOME e-mails after a great deal of time. Said a couple of times they were shipping - never did. Now went silent. Stay away from these crooks."