CVS 7016 Beracasa Way, Boca Raton, FL 33433

"The girl in the front is very helpful and kind and the guys in the pharmacy are very lovely and lovely! I love coupons and the customer service in general is amazing! I saw customers very rude sometimes, maybe some of them are leaving bad reviews on here, hope not!"

"Hope corporate sees this. Chad in the pharmacy is horrible, rude, and will likely lead to legal issues for your team. There was a substitution with my prescription, and I only found out by asking this time. The first time, I discovered it when complaining to my doctor about pain and discomfort, learning it was caused by the substitution without them telling me in first place. Before leaving this time, I requested to speak with the person in charge, only to have Chad dismissively roll his eyes, constantly repeat "but she told you after you asked" over and over and insist it's my responsibility to ask questions when picking up. Regardless, I was informed after I inquired ONLY. I emphasized that it's not just about me; someone unaware of the need to ask could face serious complications with them making substations. He simply stated he is busy and just doing his job and i should use another pharmacy."

"Drop off prescription at 3 pm. I am told 1 hour return at 5:30 not ready. Still waiting for it. No we’re almost done, no apologies no nothing just stand here and wait. Busy say your busy and tell Me to come back tomorrow but why think it’s ok to waste peoples time. Communication is easy, I’m easy."

"The pharmacy manager (Charity) extremely rude, I had left a voice mail which she called me a couple hours after and told me one of the prescriptions were ready then I told her I had just had surgery and asked her about the other prescription she told me it would only be ready the next day. I was disappointed and expressed my disappointment and asked to speak to a manager and she told me she was it, then she said she was not going to fill none of the prescriptions and hang up on me. That is so unprofessional and unacceptable. I called corporate and requested that they would call me back."

"Stopped by to load money on my Capital One card. They are open but cannot provide the service. The young lady tells me that for her safety she cannot take cash so the only thing that is available is self checkout however if I purchase $200 worth of items I would still end up having to pay her so I don't understand what's the difference aside from that she doesn't even know how much money I wanted to load on the card it was only $40 so now I have to go back during my lunch break to try and handle my transaction. A big inconvenience"