Hand and Stone Massage and Facial Spa
314 Heald Way, Wildwood, Florida, United States
About the Hand and Stone Massage and Facial Spa
Hand and Stone Massage and Facial Spa is a luxurious beauty salon and spa located at 314 Heald Way in Wildwood, Florida, United States. Our skilled professionals provide a wide range of services including massages, facials, and body treatments in a tranquil and relaxing environment. Whether you are looking to unwind after a long day or rejuvenate your skin, our expert therapists are dedicated to providing you with a personalized and rejuvenating experience. Come visit us at Hand and Stone Massage and Facial Spa for the ultimate pampering session.
Photos of Hand and Stone Massage and Facial Spa
314 Heald Wy, Wildwood, FL 34785, United States
Opening hours of Hand and Stone Massage and Facial Spa
Monday:
08:00 - 21:00
Tuesday:
08:00 - 21:00
Wednesday:
08:00 - 21:00
Thursday:
08:00 - 21:00
Friday:
08:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 18:00
Reviews of Hand and Stone Massage and Facial Spa
"I have been a member of Hand and Stone for just over two years and have been coming to this location for about seven months. I highly recommend the franchise and this location. I have seen a few different massage therapists, and I highly recommend Nicole, Kara, and Anna at this particular location."
"Worst place I have ever been to! If I could give it a 0 rating I would. I have had dozens of massages over the years and have never been treated so poorly and unprofessionally in my life. I bought 5 -60 minute massages because they had a sale. 2 hours before my massage they sent an e mail stating the massage was not a full hour to allow the therapist to clean the room for the NEXT person. I’ve never experienced this before. If I pay for an hour massage, I’ve always gotten a full hour. When I asked about it when I arrived Cassie, girl behind the counter didn’t know anything about it. Clearly she was poorly trained. Then SUE, my therapist came out to get me and said that EVERYONE does it that way. I said that I disagreed with her, that every place I had been to over the years gives a full 60 minute massage when you pay for a 60 minute massage. Sue yelled at me saying “Well not with me you’re not”!! And proceeded to storm out of the building yelling to Cassie that she’d be in her car. How unprofessional. She left me standing there. I was then told there was no one else to massage me. When I asked for the manager Cassie tried calling but the manger KATIE refused to pick up the phone. She would only text Cassie telling her that she would call me the next day between 8-12. I never received that call from manager Katie. When I called Katie she refused to get on the phone and discuss what happened. When I asked for a refund for the 5 gift cards I had purchased I was refused. I was told to gift them to someone else. Can you imagine?! I called corporate and they too did nothing! I didn’t even get an apology. THIS IS THE WORST MASSAGE PLACE EVER. TELL ALL YOUR FRIENDS. DO NOT GO HERE!! Shame on you Hand and Stone for not taking care of your customers!!"
"I got a facial with Alissia and she was incredible. My skin felt and looked so good, she was very knowledgeable and made me feel comfortable from start to finish. I’ll definitely be returning back for her."
"Very nice experience. I had a facial done by Alissia and it was amazing. My skin felt refreshed and clean. Clean work area and very hygienic. Definitely coming back"
"Excellent experience and service here. All of the ladies at the front desk were knowledgeable and kind, offering help with forms and any questions I may have had. I had a massage with Anna and a facial with Megan, I highly recommend them both! I left feeling very relaxed and my skin looked incredibly clean and glowy after the facial service. I will definitely be returning to this location."
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