Moe's Southwest Grill 30500 Alabama 181, Spanish Fort, AL 36527

"Food is good but there is always this one guy in there when we come SCREAMING the whole time we are eating “Welcome to Moes” even when no one is walking in. I appreciate the enthusiasm but he is borderline harassing my family when we come. He stands by and talks to my daughter (6YO) and makes us extremely uncomfortable. He even jumped out one time and tried to scare her. We moved outside to enjoy the rest of our meal and HE FOLLOWED US OUTSIDE…. this past time we were there, he was drinking out of a little bottle in his back pocket. Which makes us understand his behavior better…. He DRINKING/ DRUNK and bothering customers. We don’t go there anymore because of him. Won’t get our business anymore until he’s fired"

"For starters, no one greeted the customers before me, me or the customers that came in while I was inside. The staff seemed completely checked out and starting to clean and get ready to close. I ordered the Moe Meat Moe Cheese Bowl with the expectation of it being bigger than most other option as it was also the most expensive item on the menu. The employee barely put any rice on the bottom of the bowl before barely adding black beans and then shacking the bowl to spread it out and cover the bottom of the bowl. Then he proceeded to push the beans around to make it look like it was more than it is. Lastly, took two scoops of steak and did the same with that. When I asked for lettuce and olives, they said that it is not customizable. Seriously? Well I guess that means no jalapeños either then right? “Yep, no customizing means no customizing.” I asked for my receipt as I wanted to let corporate know about my experience and the young lady said, “this stores prices are higher than everywhere else.” I’m not sure if this is a training issue or if it’s simply the employees just don’t care. I guess you be judge of that but I’ll never revisit this location."

"Food here is always good. Little cramped and boring on the inside, but the service and food more than makes up for it."

"I love Moe’s but this wasn’t the best experience. The steak was soggy, tasted like it had been cooked days ago. Vegetables and guacamole weren’t fresh either. I’ll be back bc I love this place. But today was not their best."