Emilio Juncosa, MD, FACOG

"I’ve been going here for so long and since Dr. Bosia has left nothing has been the same for me. The receptionist is rude and need to learn how to be more nice and how to properly explain things. I called to see if I can schedule a virtual appointment because I live a distance away and I already had to call out of work 2 times in 1 month for appointment. I had missed my 3rd appointment for my results because I forgot. Instead of saying “unfortunately we can’t do virtual calls because we don’t offer those options, so we will have to schedule an in person on **** day and you will be given a note for work” She said for the past 2 years this had been our policy and that’s not our issue it’s up to you to remember your appointment no matter how long away your appointment is. Then I went on to say I didn’t even get a call to confirm the appointment and she said it’s not our issue and chuckled. And to end the call said your appointment is booked on *** bye. She didn’t even wait for me to respond and just hangs up the phone. I thought that was so mean and to think I should trust people like this with my medical records and procedures Is crazy. This will definitely be my last time here and that’s so sad because I’ve been coming here for years."

"Love this doctor! He really cares about his patients & takes the time that’s necessary."

"I don't know who they have manning the phone but they are extremely rude. First telling me I was overdue for a pap smear when I was not and then all but hung up on me when I was asking about how to obtain my health records. This is why I stopped going here and go right on next door to Dr. Siudmak. Appalled."

"I have been going to this doctors office for over 10 years since I was a teenager. Mind you with the same insurance. I had an appointment in January and I called to make this appointment at no point was I told I owed any money for any bills my insurance did not pay. When I got to my appointment, they told me that I owed $500 but if I paid in cash it would be half priced. This seemed very odd to me because I had received nothing in the mail or any phone calls from the office or my insurance. I told them I would contact the insurance. When I called the office back never in my life was I met with such horrible customer service by Jackie… who I assume deals with the insurance company’s. After multiple phone calls with her I finally emailed her convincing her that the insurance company needed the doctors office to call them regarding the bill. ( when I had spoken to the insurance they said what they were trying to bill me for was cover and should have been paid for). Jackie had told me she had finally talked to my insurance and that she would be able to schedule the appointment I had originally in January it is now the end of February. I went in for my appointment today and she told me the insurance is not paying. At no point again was I called by the office or contacted in any way to be told this. I work two jobs and don't have time to not be contacted via phone, email or mail regarding insurance issues. Needless to say I won’t be back. Worst customer service."

"I've been visiting Dr. Juncosa's office for the past 5 years. He is very professional, nice and caring. He listens to you and addresses all your concerns. He has a great sense of humor. The staff is wonderful."