Prime Claims

"Raul and his team have provided exceptional service. This was my first time hiring a public adjuster so I was unsure what to expect. Raul came to do an initial assessment of the water damage at my condo, answered all of my questions, and got to work. The results speak for themselves, I received over and above what I could have if I took this on myself. Not to mention the stress it alleviated for a professional to be on my team and navigate the complexities of insurance claims. I only wish I would have hired them for the previous claim."

"Like many families impacted by Hurricane Ian, we struggled in its aftermath to get our insurance company to engage with us and provide just compensation. We ultimately realized we couldn’t do it alone and the Prime Claims Team came to our rescue. They took over the reigns by coordinating a contractor to tarp our roof on short notice while preparing the necessary paperwork and evidence to support our claim to include preparing a detailed external and internal survey of property damage using video and thermal imagine. This detailed assessment was vital to our success especially as the insurance company subsequently entered bankruptcy and the Team had to seek compensation on our behalf from the Florida Insurance Guaranty Association. This turned out to be a long and complex process requiring the Prime Claims Team to advocate for us while dealing with the burdensome claims process. Ultimately, we were successful due to the efforts of Prime Claims Team and I am certain that we could not have navigated the insurance claim process without them. The Team was always very supportive and responsive to our requests, and we can’t thank them enough. We highly recommend them."

"Raul and his team are top notch- knowledgeable, professional and transparent. If you get the chance to engage him into your claim, you have already made the best choice you can. Ian devastated us- only our own sweat and tears and Prime Claims made us whole. The things you can’t do, they can, and they are excellent at it. The advice along the way, in itself, is something you can’t get anywhere else when you need it the most. Don’t let them get away!"

"Dealing with Prime Claims was an exceptional experience! Katherine, Raul, and Danny were not only professional, but also personable and helpful when dealing with my insurance issue. I could of never reached the same results they did! Thank you for offering a exceptional service."

"As we approach the one year anniversary of Hurricane Ian, I am reminded of how blessed we were to have Raul, Michelle, and their team of professionals help us in our time of need. Both our home and business were devastated by the hurricane, and assessing the damage was beyond our capacity. The good people at Prime Claims managed the claims process from start to finish, allowing us to focus on puling our lives back together. We are very grateful!"