Jim Ackerman - State Farm Insurance Agent 922 Lake Baldwin Lane, Orlando, FL 32814

"James Tucker was a pleasure to work with. Quick turn around and extremely efficient. Highly recommend this agency."

"We had become unhappy with our house and car insurance companies. A friend of ours recommend State Farm for bundling and specifically James Tucker for an agent. We contacted him and he was so pleasant, so professional. He was all ready for my call because our friend had let him know that we might call. Eight days after the first time I spoke to Mr. Tucker he had our policies ready. Kudos to Mr. Tucker, what a fantastic representative and wonderful asset to State Farm. Very highly recommend. Also big shout out to Hannah Roman, I had an important question and James was busy with someone else, Hannah got the answer to my question and e-mailed to me what I needed. She is also a great asset to State Farm"

"James canceled my insurance without telling me and said that he noted that I requested for it to be canceled. Not true at all. I said i was going to start shopping around since my premium keeps going up and I will call back to cancel once I find new insurance. Never called back to confirm the cancelation and he canceled it anyways."

"I had a Citizen's homeowner's policy with Jim Ackerman. I received a notice for non-renewal towards the end of 2022 due to an aging roof and an inflation-adjusted coverage limit that was too high. I promptly replaced my roof in January and requested a lower limit in order to be reinstated. I contacted James Tucker at State Farm multiple times for this and he was unresponsive for months. I asked for a policy transfer (homeowner's and auto) to another State Farm agent who was willing to help. Only then did I receive correspondence from Jim Ackerman, and James Tucker promptly submitted the reduced coverage limit request to Citizens. I just learned that Citizens never received the request from James and non-renewed my policy on May 20, 2023. Either he lied or is incompetent. My premium with Citizens was $1,700. The only other policy I qualify for at the moment is $8,500. I don’t know how you can trust an office like this for insurance and financial protection."

"We have been with State Farm for 31 years for our Homeowners Insurance. James Tucker works with Jim Ackerman and helped us with adding our auto insurance and Umbrella policies to bundle and get better discounted prices. He recently went above and beyond to help us with lightning damage that occurred to receive some compensation. His knowledge of the insurance field and his personal customer service is unusual in today's market. It is very much noticed and appreciated by us as long term clients!"