Transcontinental Insurance Group 14850 Southwest 26th Street, Miami, FL 33185

"Carmen Crankshaw was Very helpful getting documents required in a mortgage transaction, we appreciated her speed and attentiveness."

"I highly recommend Carmen as an insurance agent for her exceptional service. She is knowledgeable, responsive, and went above and beyond to find the best coverage tailored to my needs. Her professionalism and commitment made the insurance process seamless and stress-free."

"So pleased with the service I received from Carmen. She went above and beyond to help me resolve my issue with Citizen. Keep it up!!! Thank you"

"I have been helped by Carmen Crankshaw and she has been extremely helpful, polite, professional and class A custoner service agent with so much knowledge and patience to explain step by step. I am very please with her service and authenticity to provide service. Overall, Trabscontinental has very good customer service."

"I am writing to express my sincere appreciation for the exceptional service I received from my recent interaction with Carmen Crankshaw. Her professionalism, efficiency, and attentiveness truly made a positive impact on my experience. She demonstrated a deep understanding of my needs and provided clear and concise explanations of the available options. Every question I had was promptly answered, and she proactively kept me informed throughout the entire process. I must also acknowledge her genuine kindness and empathy. Dealing with insurance matters can often be overwhelming, but her patience and understanding made me feel valued as a customer. Her ability to listen attentively and address my concerns with utmost care truly sets her apart."