Ann Teel Hatcher - State Farm Insurance Agent 497 North Ferdon Boulevard Corner of Hwy 85 & 90, Crestview, FL 32536

"Everyone has been so helpful during the time I lived in FL, especially Kathy"

"Avoid this company if you want competent insurance service. An agent wrote home and auto policies for me. 2 weeks after the policies went into effect, State Farm (SF) cancelled the homeowner policy due to he potential of roof damage in the event of a storm. My house is custom built with the highest wind mitigation rating possible. 2 weeks later, SF cancelled my 4 auto policies stating I hadn’t provided them with some very basic information. This information was never requested by the agent; I had no idea, and would gladly have provided the info… so again, I was completely blindsided. Additionally the agent spelled my name wrong on the policies. Bottom line, go to another agency in FWB, Destin, or Niceville if you want SF insurance."

"Ms Hatcher is courteous but don’t even try. My experience was ok until they decided to terminate my auto insurance for filling claims. So I pay for insurance but get terminated for using it when I need it? I will definitely not recommend State Farm no more. Has better service with my previous insurance and better coverage. Do your shopping and heed my warning, they will terminate your insurance for using it."

"I have been a customer for nearly 30 years. I have always been treated like a loved family member. Just had a car crash and had great customer service and assistance in resolving the matter. Yolanda and Cathy are priceless gems."

"Exceptional service!! Customers are treated outstanding. Representatives are highly trained, knowledgable, and eager to help. They focus on the indivdual with a attention on accuracy and what is needed. They take a special interest in educating and helping you understand your coverage and policy. A breath of fresh air these days with people willing to go the extra mile for you!"