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Velosurance
500 Northeast Spanish River Boulevard, Boca Raton, Florida, United States
About the Velosurance
Velosurance is a leading insurance agency located in Boca Raton, Florida, specializing in providing coverage for cyclists. Whether you're a casual rider or a competitive athlete, Velosurance offers tailored insurance policies to protect your bikes and equipment. With a commitment to excellent customer service and comprehensive coverage options, Velosurance is the go-to choice for cyclists looking for peace of mind on the road. Visit us at 500 Northeast Spanish River Boulevard to learn more about our services and how we can help you ride with confidence.
Photos of Velosurance
500 NE Spanish River Blvd #103C, Boca Raton, FL 33431, United States
Opening hours of Velosurance
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Velosurance
"I initially made a phone call as I had some questions about coverage. Dave Williams who answered was able to answer everything & made me more comfortable about insuring my new ebike thru Velosurance. After joining & receiving a copy of my original policy, I had to make some changes to it as my ebike cost a few hundred dollars more than expected, plus, I found that my bike dealer mixed up the bikes Frame # & Serial # so I also had to revise these on my original policy. I then checked the following day to make sure that these changes had been added/changed to my policy. All in all, I've been made a happy camper by Velosurance and would certainly recommend them."
"My insurance agent was very nice and diligent and responded to all my questions. Claim was settled to my satisfaction. I cannot use my bike as it is broken so I will get a new bike with what the insurance gave me. As soon as get it I will insure it again with them!"
"This company responds with intelligent answers. The website makes buying critical bike insurance fast/easy and affordable. They understand the bike market. Leave this screen to go hug your bike!"
"I needed to make some policy adjustments and update my portal log-on credentials. I quickly found the phone number (thanks for good website design) and immediately reached a knowledgable, helpful, polite, and efficient helper. I wish I had gotten his name! But in just minutes my issues were fully addressed. Knowing how it is the little things that make life hard, it was a pleasure working with Velosurance on my issues. And it makes me confident that if I ever have claims or other more weighty issues, the company's customer service ethic will ensure a positive experience. Thanks!"
"Navigating the maze of insurance can often feel daunting and impersonal. Yet, with Velosurance, my experience has been the exact opposite. I am compelled to write this review not just as a testament to their exceptional services but more so to extend my gratitude to two standout individuals at the company – Dari and Dave. Dari has been a pillar of support, guiding me seamlessly through the intricacies of my claims. Her dedication, empathy, and professionalism are unmatched. It's evident that she genuinely cares about the well-being of Velosurance's clients, ensuring that they feel valued and understood. Additionally, a personal note from Dave Williams, the COO and co-founder, was a refreshing and heartening surprise. In a world of automated replies and detached customer relations, Dave's genuine response was a testament to the company’s ethos of putting their customers first. It's rare to find a company where the leadership and team are so deeply invested in ensuring client satisfaction. Dave and Dari's personalized approach, transparency, and unwavering commitment have not only set the bar high for customer service but have also fostered a sense of trust and loyalty in me. Thank you, Dari and Dave, for making my journey with Velosurance feel less like a corporate transaction and more like a partnership rooted in care and mutual respect."
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