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Citizens Property Insurance
301 West Bay Street, Jacksonville, Florida, United States
About the Citizens Property Insurance
Citizens Property Insurance is an insurance agency located in Jacksonville, Florida, United States. They specialize in providing property insurance to residents in the state of Florida. Their office is located at 301 West Bay Street, offering a convenient location for clients to access their services. With a focus on protecting homeowners and their properties, Citizens Property Insurance is a trusted and reliable choice for insurance coverage in the Sunshine State.
Reviews of Citizens Property Insurance
"I have never used my insurance and only received headaches from Citizens. They've tried to drop me multiple times making me file the same paperwork over and over. So I post a negative review last month and now I'm being dropped due to "depopulation"."
"Wish I could give 0 stars, with the homeowner Insurance companies leaving Florida this company was my last resort. New policy and they come do an inspection and conducted that I need to replace roof or I’ll be dropped but was aware of the age of roof before taking my 1,400$ for policy, a replacement roof is approx. 7-10k then tells me to remove a screen door that’s placed on side of my house all the way to my fence line not noticeable from street at all since my suv is always backed in to fence which sits at least 75-100ft from city road. Proceeds to Tell me trim a tree what’s next, Tell me to rake 5 minutes after leaves fall. To my knowledge that would be an HOA issue which I don’t have in my neighborhood. Tried calling and was told to reach out to who provided me with the company. What happened to putting customers first like we own our homes and some people can’t make all the necessary repairs within 30days thank God that’s not my case but as a tax payer the city does nothing to help homeowner’s besides go up on taxes. But if your reading this be aware of this company’s ways"
"The absolute worst. I have multiple properties covered by Citizens for which I pay an astronomical amount for each month. I have made two very legitimate claims over ten years and each time they find some ambiguous language in the policy to deny the claim, refuse to provide any shred of evidence or methodology to back up their position, and in one case dropped me after the claim was denied. If you have other options, use them. Citizens will not be there when you need them, but they will sure cash your checks. If this was any other service business they would be bankrupt in a heartbeat."
"A Swift and Reliable Flood Coverage Provider: Citizens Property Insurance Corporation Excels! I am writing this review to express my utmost appreciation and satisfaction with Citizens Property Insurance Corporation for their prompt assistance in covering my flood-related costs. Their efficient and speedy service is truly commendable and deserves recognition. Recently, my property experienced severe flood damage To say I was overwhelmed would be an understatement. Being aware of the critical role flood insurance plays, I immediately reached out to Citizens Property Insurance Corporation seeking coverage for the restoration process. From the moment I contacted their dedicated customer support team, their professionalism and genuine concern were evident. The representative I spoke with was empathetic, patient, and quickly guided me through the necessary steps to initiate the claims process. Their expertise was evident, and they addressed all my concerns and queries with utmost clarity. The true highlight of my experience with Citizens Property Insurance Corporation was the speed at which they reviewed and processed my claim. Within a remarkably short period, their claims adjuster visited my property to assess the damage. To my surprise, I received a fair and accurate evaluation of the cost of repairs in record time. This level of efficiency demonstrated their commitment to promptly assisting policyholders in their time of need. Thank you, Citizens Property Insurance Corporation, for going above and beyond to process my claim expediently and assisting me during a time of great need."
"Great location, nice inside, hardly ever go there due to traffic. Went to meet friends on the deck(which is in need of some TLC) after nearly 30 minutes and no one even so much as said, be right with you, we left. On the way out a sweet young lady said someone was coming in just a few minutes, we said thanks, nicely and entered the "traffic train", headed to the Work Bench,for view of the demolition/construction site, and got drinks likkity split. I know help to is hard to find for the industry, but a simple, be right with you is part of good service. We will try again after labor day."
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