Publix Super Market at Gulf Cove 13435 South McCall Road, Port Charlotte, FL 33981

"1 Star for the Deli/ Fresh foods section at this Publix. 5 Stars for the rest of the staff/ departments. The deli at Publix Gulf Cove is dysfunctional, has poor time/ line management, lacking customer service, and clearly cannot handle online orders or their online ordering system. This Publix does not exemplify the experience the company strives for, specifically in the deli department. The deli and fresh foods section at Publix is what used to set them apart from other brands. Now I have better reliability, consistency, and availability from lower cost stores that move more quickly and communicate effectively. Advice to Management: Management needs to request a business practice review from corporate and have an observer understand the deficiencies in the processes implemented at this location. They are not all like this and if you read the comments, it is a long term issue at this Publix. It would be a good idea to get this under control before reputation is impacted long term. We love a home town Florida grown grocer, but loyalty has been misplaced over the last 2 years and the once flawless reputation is now a bit sticky."

"My local shipping store. Employees are super helpful!! During Christmas, I went to purchase a turkey and didn't want to buy one of the huge ones they had in the meat section. A gentleman in the meat department had more turkeys in the display as I was looking for the smallest turkey. He took his time out from what he was doing and went to the back to check to see the smallest turkey they had in stock. And he really took his time because he was gone for quite a while. He did come back when the smallest turkey I've ever seen in a store hahaha"

"Overall, Publix is usually outstanding, but the Deli at this Publix does not meet the standards held by the rest of the store. They are not nice and they are not prepared. They will stand and look at you without saying a word or even just ignore you. Twice in 3 days I have gone for fried chicken only to be told once there won’t be anymore today, at 6:00 pm, and once that it will be an hour minimum wait, at 4:50 pm. I don’t understand this. I know they sell a lot of fried chicken, how hard is it to have some?? I honestly thought today that they don’t want you buying it and that maybe they are pushing customers to buy the cold premade meals. What is the deal, Publix??? It’s not like you don’t charge a premium for your products and for that premium, I think you can do better."

"I must say, the food is indeed good, especially the subs. However, I cannot turn a blind eye to the unacceptable behavior of the new manager, who seems to be treating the employees like slaves. It is important to address this issue and ensure that all employees are treated with respect and dignity. I'm disappointed now that the new manager is there, I miss the old manager Stella I think her name was. Super nice. Since the new manager, I am no longer going to attend here, and I will inform my friends and family!"

"The store is nicely stocked, with products of quality. However this review is directly critical of the meat handling in the deli/sandwich department. I had "Casino" make me a wrap and I noted multiple times where they touched their clothing and at times their face with the sandwich making glove. They went as far as appearing to wash their hand without replacing said glove. That just was off putting, I get you don't need to change your gloves for hours when working in the deli but it made me wonder if Publix had workers cross containming food as they also work with hot meat products in the production of sandwiches. I had to pass on buying the wrap. I opted for a half chicken leg that Lyn helped me get instead. My cashier Beverly was quick and efficient in checking me out, I won't be back but that's because I am a tourist."