Dr. Donald W. Langley, DO County Road 540A, Lakeland, FL 33813

"Dr. Langley and his staff have been amazing with my pregnancy. I’m a first time mom and would ask so many questions and Brianna and Dr.Langley have been patient at answering those questions. A friend of mine recommended Dr. Langley when I moved to Lakeland and In just a few weeks I’ll be delivering and I’m so grateful for how helpful Watson clinic has been."

"He was there for my wife and I throughout our entire pregnancy. Delivered my little daughter and ensured he scheduled himself to perform the c-section. The surgery went so well that my wife was up and walking 8 hours after surgery and went home two days later. He checked in on us at LRMC which provided comfort to us. We truly appreciate everything you did for us and so does baby Kaylynn."

"My wife went to Dr. Langley’s office for an annual visit. During her time with Nurse Practitioner Holly Payne, my wife asked questions related to her period, pregnancy etc. Typically, when seeing a physician or otherwise qualified medical professional, a patient should feel free to ask questions; so my wife did. Weeks later, we realized that Dr. Langley’s office charged $135 twice; one charge for the annual visit and the second charge because Mrs. Payne answered questions during the visit which we learned costs extra... $135 extra. When I queried the additional charge thinking it was erroneous that an extra office visit could be charged for just having questions answered (no treatment otherwise), Mrs. Payne indicated the charge would not be removed because she answered my wife’s questions and thus provided “treatment beyond the scope of her annual visit.” I reviewed the Florida Patient Bill of Rights on Watson Clinic’s website (Dr. Langley’s office is located at Watson Clinic) and bullet number eleven states “A patient has a right to receive prior to treatment a reasonable estimate of charges for medical care.” When I informed Mrs. Payne of this right, and that my wife was not forewarned of charges that were added from her questions, Mrs. Payne stated that the patient must ask for the estimate and that her office was under no obligation to provide it unless asked. This seemed odd to me given that questions are at times spontaneous and come up during the actual visit. Accordingly, how can you ask for an estimate for treatment when you would first have to ask your questions in order to be provided treatment options? By their standard, a patient would ask a question, but before being answered, the patient would have to stop the medical professional and ask for an estimate for the answer about to be provided. Furthermore, how is a patient to know in the first place that by her asking questions, and having those questions answered, that she would technically be receiving treatment subject to additional fees beyond the office visit. Is any of this even reasonable? Imagine that, you can go to a Dr’s office and while being examined, you start asking questions, not knowing that they could be tacking on an extra office visit charge after you leave without them ever disclosing this beforehand. I’m furious at how we were treated, particularly how a medical office could use such a deceptive practice."

"Love Dr Langley! I can ask him any question and get the most professional and at the same time friendly answer . Before i met this Dr my husband and I had hard time conserve the baby. With Dr Langely help we got hansom baby boy and i am pregnant with second baby now !"