Lakeland Regional Health Obstetrics/Gynecology 1324 Lakeland Hills Boulevard, Lakeland, FL 33805

"My drs were not supportive of me having another vbac this is my 3rd pregnancy my first was a c section my second was a vbac which I had at the same hospital but I had women’s health care as prenatal care since I switched insurance I had to switch my obgyn which is now with Lakeland regional obgyn and they are terrible I’ve seen 7 different drs it seems I dont have one dr I see every time. The information they tell you is all over the place some drs say it’s okay to eat for The glucose test some say it’s not And to fast they don’t respect my birthing plan or support me wanting a vbac. They have nice receptionist's but other then that I would not recommend this place to anyone not even my own child I would tell her to stop going immediately. I refused the 4 hour glucose test bc they had told me it’s okay to eat and I was starving to I ate before I took the 1 hour and failed. I asked to retake the 1 hour without eating anything they refused. They are not supportive of my birthing plan at all they rather I just have a c section and get it over with. Please don’t go here"

"This is my first pregnancy and I’m absolutely inlove with my care team❤️ I had my first appt today and I was very nervous, first appointment for my first pregnancy and my very first Pap smear! Monique Harrigan Hikel and my nurse Were so kind through the entire visit they made me feel so at ease the entire visit. Monique listened to me and really cared, I look forward to delivering here!"

"I became high risk in June 2023 , being diagnosed with placenta previa. I was cleared in September being told that my placenta previa cleared, I reached out saying I felt off and my hands were tingling I was told by nurses/Dr that is was carpal tunnel I should have went in anyway just to check unfortunately that next day my baby boy had no heartbeat being 33 weeks pregnant. Me being high risk they should have had me come in to get evaluated but failed to do their job . Had to have an emergency C-section hours later doped up on fentanyl* the good kind one of my nurses said * and laughing gas not in the right state of mind I signed for a tubal ligation which I regret my biggest regret this far in my life was signing them papers , they should have waited 6 weeks at least to let me gain control of my life again after going through something so traumatic. I'm thankful they saved my life but I do believe my son could have been saved as well"

"Stay away from this place. Dr. Segree failed to do ultrasounds and told me multiple time that I had a miscarriage. I’ve been spotting since I found out I was pregnant and and pass a pretty big blood clot, I waned to talk with her but she only waned to check my hcg level. She wasn’t happy with my number and suggested a miscarriage and that they will continue to check my hcg level until they go back to zero( very unprofessional ) all over text. After more test she still wasn’t happy and told me again that I had a miscarriage and a failed pregnancy test is suspected. I was 11 weeks when she said that. I went to TGH and they confirmed that I never had a miscarriage and baby is fine. Something happened that the hospital put the baby was measuring 7 weeks at 11 weeks. I went to my next appt to tell her that she was wrong about my pregnancy, that she should’ve confirmed with an ultrasound. I tried to report her but the MANAGER refused and said it wasn’t necessary. She proceeded to tell me that they couldn’t do an ultrasound because the baby was to little to see( lies) said that they seen the ultrasound and said that the baby had shrunken from 11 weeks to 7 weeks! Like they just playing doctor. I left them and found a better OB and found out that my baby is measuring a lot bigger and baby due date changed. I have heard good things about the other doctors but after the lack of knowledge from the manager and the dr they hire and refuse to let a patient report her is sad. I don’t trust the hospital of Lakeland with my health nor my baby."

"I absolutely Dr. Haylee Smith but i am beyond the point of frustration with the phone system. EVERY SINGLE TIME you need to reach your Dr is an IMPOSSIBLE mission! At least 45 minutes being transferred several times getting hung up on and on the same loop. There is NO WAY to communicate with your Dr's office, when you finally reach someone and you have a request they say they'd do it but they dont do it generating another call and wasting your time again on the most frustrating phone loop ever. Im half way through my pregnancy and love my Dr but i dont know how much longer i can take of this frustration every time i need to make an appointment or reach anyone in my Dr's office. Im thinking i might have to find another Dr outside of this hospital. Its ridiculous and frustrating."